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Daniel was a great tech to deal with. He was very professional and had a great sense of humor. My mainline was clogged and he had open in no time.
Roto-Rooter Plumbing & Water Cleanup in Aurora, IL specializes in comprehensive plumbing services and emergency water damage restoration for residential and commercial clients. With a focus on efficient problem-solving, they leverage advanced technology and expertise to address everything from routine maintenance to urgent plumbing crises, ensuring properties remain safe and functional. Their commitment to rapid response times and thorough service makes them a reliable partner for local homeowners and businesses facing plumbing challenges.
Daniel was a great tech to deal with. He was very professional and had a great sense of humor. My mainline was clogged and he had open in no time.
On New Year’s Day, we had a leak in our living room ceiling which at the time we had no idea where the water came from. After a long night we were able to get roto rooter to come i... On New Year’s Day, we had a leak in our living room ceiling which at the time we had no idea where the water came from. After a long night we were able to get roto rooter to come in, fix the problem quickly without further cause of damage. The technician was sufficient and effective. Read More
Sewage was backing up into our basement, so we had to call for a last minute appointment which made for a late evening. Kevin showed up ready to get the problem solved, had a great... Sewage was backing up into our basement, so we had to call for a last minute appointment which made for a late evening. Kevin showed up ready to get the problem solved, had a great attitude, and was done within the hour. What could have been a terrible situation was stopped in its tracks pretty quickly thanks to Kevin! Will definitely call again for future plumbing needs!! Read More
The workers were great. Did the job and explained everything clearly. However, they were 2 hours late for my appointment. I also think to clean a drain should not be $750.
I called and within an hour they arrived. My sewer was clogged due to tree roots. He was very acknowledgeable and gave us good suggestions.
Service techs showed up quickly, gave me an estimate, started working right away. Had my sewer line unclogged and flowing after cleaning out the root in the drain. Next day another... Service techs showed up quickly, gave me an estimate, started working right away. Had my sewer line unclogged and flowing after cleaning out the root in the drain. Next day another tech showed up with a camera to inspect the entire line to the street. Showed me where the roots were coming in within minutes. Great service. A little costly but they did discount the job upfront. But you couldn’t ask for much more they got the job done quickly. After watching them I was glad I hire them rather than renting one from HD. Without the power feed in and out I would have been there fighting it all day. Glad I called. Would definitely recommend them! Read More
Outstanding Service from Israel at Roto Rooter! Israel came to my home to help resolve a severely clogged sewer line, and I couldn’t be more grateful for his incredible work ethic... Outstanding Service from Israel at Roto Rooter! Israel came to my home to help resolve a severely clogged sewer line, and I couldn’t be more grateful for his incredible work ethic and professionalism. He worked tirelessly from 1pm to 8pm, trying every possible solution until the issue was fully resolved. Even when his machine broke, he stayed calm, respectful, and determined—quickly coming up with a new plan without missing a beat. Thank you to the second technician, Kevin, who came out late with his machine to help resolve the issue. Together both Israel & Kevin did a great job! Throughout the entire process, Israel was patient, polite, and took the time to explain everything clearly. His commitment to the job and his positive attitude turned a very stressful situation into a manageable one. He even cleaned everything up at the end, leaving my home spotless. Israel was truly a blessing to my family that day. His dedication and care were so encouraging, and I can’t thank him enough Read More
Roto-Rooter did a great job! Khadenhing and John, were very professional and explained what they needed to do to clear the drains, what complications could occur and how they would... Roto-Rooter did a great job! Khadenhing and John, were very professional and explained what they needed to do to clear the drains, what complications could occur and how they would handle anything that came up. Everything went smooth, drains are open, they left no mess to clean up. I highly recommend this company for all your plumbing work. Read More
These guys were WONDERFUL! they came in and knew what they were doing! I had mr. Rooters come out first they charged me 100 to tell me I needed a 10k repair...never even got my wat... These guys were WONDERFUL! they came in and knew what they were doing! I had mr. Rooters come out first they charged me 100 to tell me I needed a 10k repair...never even got my water flowing. Roto came out and had me working again within a minute!!! If you ever need someone to come get you flowing roto-rooter is the ONLY place you should be calling!! Read More
Excellent service. Kavonte knew exactly what was causing the issue and resolved it quicker than expected. I had another company cancel last minute and that is when I contacted Rot... Excellent service. Kavonte knew exactly what was causing the issue and resolved it quicker than expected. I had another company cancel last minute and that is when I contacted Roto-Rooters. They were here in less than 24 hours. Hassle free and great value for the cost. Highly recommend. Ask for Kavonte! Read More
Kevin did a great job getting our sewer running again. He was very proactive in helping get us scheduled for a rotor rooter cleanup service and they will be coming out tomorrow mo... Kevin did a great job getting our sewer running again. He was very proactive in helping get us scheduled for a rotor rooter cleanup service and they will be coming out tomorrow morning to assess the messy situation. Also requested someone come to put a camera down the pipe because he is concerned there might be an issue with the pipe under the house and he didnt want to have it backing up again. Very very satisfied with his service and thoughtfulness in making sure things were running before he left. Read More
I had an excellent experience with Roto-Rooter. Nertil came out to fix the water supply stop valves under the sink, and from start to finish the service was top-notch. The work was... I had an excellent experience with Roto-Rooter. Nertil came out to fix the water supply stop valves under the sink, and from start to finish the service was top-notch. The work was done efficiently, professionally, and he answered all my questions before leaving. I would highly recommend. Read More
I had water and sewage backup comimg from my shower. Mitchell was great. He came to my house twice. Both times in a timely manner, super friendly and respectful. He explained the w... I had water and sewage backup comimg from my shower. Mitchell was great. He came to my house twice. Both times in a timely manner, super friendly and respectful. He explained the whole process. He spent a lot of time getting to the root of the problem and didn't leave until he made sure everything was good. He was able to get my house running again until repairs can be done. I would highly recommend. Read More
We had a great experience with Roto-Rooter thanks to Leonard and Levi. Leonard was the plumber who completed the work, and he was extremely professional, knowledgeable, and thoroug... We had a great experience with Roto-Rooter thanks to Leonard and Levi. Leonard was the plumber who completed the work, and he was extremely professional, knowledgeable, and thorough. He took the time to make sure everything was done right and left the area clean afterward. Levi, the supervisor, was also fantastic — he clearly explained what was going on, walked us through the issue, and helped us understand the best options to resolve it. Having someone explain things in a straightforward way really made the whole situation less stressful. Overall, excellent service, great communication, and a team that truly cares about helping their customers. I would definitely recommend them and wouldn’t hesitate to call again if needed. Read More
We had a catastrophic failure of the cast iron sewer pipe exiting the house on a late Friday night. None of the toilets or sinks would drain. The salesperson from Roto Rooter cam... We had a catastrophic failure of the cast iron sewer pipe exiting the house on a late Friday night. None of the toilets or sinks would drain. The salesperson from Roto Rooter came quickly after I phoned them on Saturday to assess the problem and give me a repair price. The issue was a broken cast iron sewer line exiting the house at the foundation. It sheared in two pieces and became clogged. Monday morning, Roto Rooter arrived on site. They needed to dig an 8 foot deep X 4 foot wide X 8 foot long hole under the porch to access the failed cast iron pipe. They had to cut out concrete stoop as well. They removed the failed pipe and replaced it with a new PVC pipe. They pulled all permits and arranged for a city inspection. We were able to use our water Monday afternoon. Tuesday morning, they filled in the hole and cleaned up. The cleanup was fantastic. If you didn't know what happened the day before, you would have never known they were there. It was a big job that required Read More
Our old (and only) toilet had not been working right for a couple months (partial flushes, tank running, etc). It finally got completely stopped up and started overflowing and we c... Our old (and only) toilet had not been working right for a couple months (partial flushes, tank running, etc). It finally got completely stopped up and started overflowing and we couldn't plunge it out! Roto- Rooter to the rescue! Our Technician, Marc, was great! He arrived within 3-4 hours of my call, diagnosed the problem quickly, and gave me possible solutions and estimates for the work before starting. Marc augered toilet and replaced some old parts in a timely fashion. He got our old potty working better than it had before. Plus, he left the bathroom clean and tidy too -- Hooray! It was expensive but worth it for the quick, friendly service. Read More