Product Jobs in Des Moines

$180k - $200k/year

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About this role

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

CentralReach's AI team operates as an AI Foundry: a cross-functional group that rapidly builds, validates, and scales AI-enabled product capabilities.

Responsibilities

is hands-on and deeply engaged across the early stages of development of AI applications, from early prototypes and pilots through production hardening and scale.
They also establish engineering standards for AI application development: evaluation and quality thresholds, observability, guardrails and performance management
and Experience
10 years of professional software engineering experience, with principal-level scope and demonstrated technical leadership

They partner closely with AI product builders, Product organization leaders and DevOps to translate customer problems into reliable AI features that integrate seamlessly with CentralReach's core workflows.
Key Accountabilities
What we're looking for
Bachelor's degree or equivalent work experience

Required Skills & Experience

They also establish engineering standards for AI application development: evaluation and quality thresholds, observability, guardrails and performance management
Key Accountabilities: What we're looking for and Experience: Bachelor's degree or equivalent work experience 10 years of professional software engineering experience, with principal-level scope and demonstrated technical leadership Strong experience building and operating production distributed systems and backend services Demonstrated hands-on experience delivering AI/ML-powered product features (LLMs and/or traditional ML), including evaluation and monitoring Experience with retrieval systems and search relevance (RAG, embeddings, indexing, ranking, evaluation) Strong system design skills: APIs, data flows, integration patterns, performance and reliability tradeoffs Experience with observability and operational excellence (logging, metrics, tracing, alerting, incident response) Ability to communicate technical concepts clearly to product, design, and executive stakeholders Experience in a healthcare SaaS environment Familiarity with multi-tenant architectures and enterprise access control models Experience building internal platforms/tooling that improve developer experience and standardize best practices #LI-Remote What we offer comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees

Benefits

comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees.
Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative

Environment

Job overview CentralReach's AI team operates as an AI Foundry: a cross-functional group that rapidly builds, validates, and scales AI-enabled product capabilities

Key Accountabilities: What we're looking for and Experience: Bachelor's degree or equivalent work experience 10 years of professional software engineering experience, with principal-level scope and demonstrated technical leadership

Strong experience building and operating production distributed systems and backend services Demonstrated hands-on experience delivering AI/ML-powered product features (LLMs and/or traditional ML), including evaluation and monitoring Experience with retrieval systems and search relevance (RAG, embeddings, indexing, ranking, evaluation)

Strong system design skills: APIs, data flows, integration patterns, performance and reliability tradeoffs Experience with observability and operational excellence (logging, metrics, tracing, alerting, incident response) Ability to communicate technical concepts clearly to product, design, and executive stakeholders Experience in a healthcare SaaS

Familiarity with multi-tenant architectures and enterprise access control models Experience building internal platforms/tooling that improve developer experience and standardize best practices #LI-Remote

comprehensive health

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