Raymour & Flanigan Furniture and Mattress Store

Great place to buy a reclining chair!! My wife and I just bought a reclining chair from the store and we couldn't be happier. The service provided by Carmen was amazing, she was there every step of th... Great place to buy a reclining chair!! My wife and I just bought a reclining chair from the store and we couldn't be happier. The service provided by Carmen was amazing, she was there every step of the way listening to our needs and working with us to select the right fit for within our price range. She then worked to support us from the purchase to the delivery. Would highly recommend this store Read More

We had a great experience purchasing furniture thanks to Susan. She was knowledgeable, patient, and genuinely helpful throughout the entire process. Susan took the time to understand what we were look... We had a great experience purchasing furniture thanks to Susan. She was knowledgeable, patient, and genuinely helpful throughout the entire process. Susan took the time to understand what we were looking for, answered all of our questions, and made the experience easy and enjoyable without any pressure. Her professionalism and attention to detail really stood out. We’re very happy with our purchase and would absolutely recommend working with Susan to anyone looking for quality furniture and excellent customer service. Read More

Came to buy a mattress. Previously, we've only bought cheap mattresses from Amazon and had bad to mediocre experiences in mattress stores. We were so lucky to meet Carmen Peraza in the mattress depar... Came to buy a mattress. Previously, we've only bought cheap mattresses from Amazon and had bad to mediocre experiences in mattress stores. We were so lucky to meet Carmen Peraza in the mattress department. Carmen was organized, thorough, patient, and practical. From beginning to end, it felt like she had our best sleep in mind and was guiding us to that. We learned a lot! We needed to find a compromise mattress to fit our budget, and Carmen helped us a choose an excellent alternative, while also walking us through options for accessories. After two visits, because we're over-thinkers, we left extremely confident in our choice. And we got our mattress within 3-days, for less money and with better service than if we had bought online! Read More

I walked into Raymour & Flanigan expecting just another furniture shopping trip, but what I got was an experience that completely blew me away. From the moment I stepped through the doors, the showroo... I walked into Raymour & Flanigan expecting just another furniture shopping trip, but what I got was an experience that completely blew me away. From the moment I stepped through the doors, the showroom felt like a design paradise-stunning displays everywhere, every style imaginable, and pieces that looked straight out of a magazine. Then I met Carolina, She is an absolute superstar! She greeted me with genuine warmth, listened intently to exactly what I was looking for (modern pieces that were a bit out of the ordinary, sleeper sectional and tables), and didn't push anything that didn't fit. She knew every detail about the collections-fabric durability, frame construction, color options-and guided me to the perfect match without a hint of pressure. Her enthusiasm was contagious, and her expertise made the whole process fun and stress-free. Carolina truly cares about making your home beautiful, and it shows in every recommendation she makes. Thank you, Carolina—you're a gem! The cust Read More

Brian Lieb was awesome—super helpful throughout the whole process and made everything really easy. Highly recommend working with him!

I would like to thank Lena, Carmen, and Kyle for helping me get a good deal with my queen size mattress and box spring. From start to finish, it was an easy and smooth buying experience. The price is... I would like to thank Lena, Carmen, and Kyle for helping me get a good deal with my queen size mattress and box spring. From start to finish, it was an easy and smooth buying experience. The price is right, they deliver and pick up old stuff for free ( if above $500 ), and the delivery turnaround and experience was great as well. It’s my second time to buy from them, and I recommend others to try them out ! Read More

I want to thank Brian L. for his outstanding customer service at Raymour & Flanigan Furniture. He was professional, knowledgeable, and very patient throughout the entire process. He took the time to a... I want to thank Brian L. for his outstanding customer service at Raymour & Flanigan Furniture. He was professional, knowledgeable, and very patient throughout the entire process. He took the time to answer all my questions and made sure I found exactly what I was looking for without any pressure. Brian made the experience smooth and stress-free. I truly appreciate his help and would highly recommend working with him if you’re shopping at Raymond & Flanigan. Lourdy Read More

Amy gave us the best experience ever when we purchased our couch and mattress! From start to finish she was so friendly, patient, and knowledgeable. She really listened to what we were looking for, an... Amy gave us the best experience ever when we purchased our couch and mattress! From start to finish she was so friendly, patient, and knowledgeable. She really listened to what we were looking for, answered all our questions, and made the whole process stress-free. We never felt pressured just supported. Thanks to Amy, we found exactly what we needed, and we couldn’t be happier with our purchase. Highly recommend asking for her if you’re shopping here! Read More

We had such an incredible experience here. We worked primarily with Brian Lied who went above and beyond in helping us. He was very patient, personable, and truly cared about what we were hoping for i... We had such an incredible experience here. We worked primarily with Brian Lied who went above and beyond in helping us. He was very patient, personable, and truly cared about what we were hoping for in our desired furniture. At one point, we had mentioned to Brian that we liked a particular dining room table but not the chairs and he made it a point to grab 6-7 different types of chairs from around the entire store to help us see how each would look with the table. He and the store overall are very customer focused. 10/10 would recommend Raymour & Flanigan, especially working with Brian! He is a gift to the store! Read More

I purchased a bedroom set and mattress from Raymour & Flanigan Furniture and Mattress Store in Somerville, MA, and couldn’t be happier with the experience and great value. The customer service was tru... I purchased a bedroom set and mattress from Raymour & Flanigan Furniture and Mattress Store in Somerville, MA, and couldn’t be happier with the experience and great value. The customer service was truly outstanding from start to finish. Brian, the salesperson who assisted me, was knowledgeable, patient, and attentive, taking the time to understand exactly what I was looking for showing me what was available and answering all of my questions. Pedro, the manager, was equally impressive and went above and beyond to make sure everything went smoothly. His professionalism and genuine care for customer satisfaction really stood out. When it came time to finalize the payment and sign the paperwork, I was very impressed with how smoothly everything went thanks to Gabbie and Ivy. They were incredibly helpful, organized, and friendly, making the process quick and stress-free. Between the excellent service from Brian, Pedro, Gabbie, and Ivy this was an easy five-star experience. I highly recom Read More

We bought a living room set yesterday and the service was outstanding. Carolina Suazo was our sales associate and she was so helpful as my finance and I were looking at multiple couches and recliners... We bought a living room set yesterday and the service was outstanding. Carolina Suazo was our sales associate and she was so helpful as my finance and I were looking at multiple couches and recliners and had a hard time making a decision because we loved everything. Carolina was knowledgeable and patient and able to answer all our questions. We were there for 2 hours and finally found the perfect fit for our living room. We highly recommend Raymour & Flanigan as not only do they have beautiful furniture but the customer service outstanding. Also highly recommend Carolina .. you won’t be disappointed. Read More

I recently purchased a living room set and I couldn’t be happier. The service provided by the sale’s rep Carmen was top notch. She stay connected all the way through delivery and after to ask if I was... I recently purchased a living room set and I couldn’t be happier. The service provided by the sale’s rep Carmen was top notch. She stay connected all the way through delivery and after to ask if I was satisfied. The furniture in the store is beautiful but the service was amazing! Will go back. Read More

Wonderful Experience!!!!! My husband and I went to Raymour & Flanagan in Somerville MA to find a new recliner. We were greeted by a wonderful salesperson Rayhana (I hope I spelt your name correctly)... Wonderful Experience!!!!! My husband and I went to Raymour & Flanagan in Somerville MA to find a new recliner. We were greeted by a wonderful salesperson Rayhana (I hope I spelt your name correctly) She was friendly, polite, respectful and knowledgeable of the furniture we were looking for. We ultimately purchased a Starlight recliner and he loves it! That’s the recliner in the photo. It is just the perfect recliner! I loved his recliner so much we went today and purchased another Starlight recliner. The salesperson Rayhana greeted us in the same delightful way. She also remembered us from our last purchase :) Needless to say she’s pleasant as ever. We also had the pleasure of meeting the manager of the store whom also was just as friendly and helpful. I ended up purchasing my new chair!!!! I cannot say enough about the experience we had with Raymour & Flanagan!!!! Their products are wonderful, great quality, stylish and they also have a huge selection. I can’t wait to get my new rec Read More

We shopped at the showroom in Somerville and Richard was SO helpful and patient with us. There was no pressure or upselling, just answers to all of our questions, consistent updates on pricing and dis... We shopped at the showroom in Somerville and Richard was SO helpful and patient with us. There was no pressure or upselling, just answers to all of our questions, consistent updates on pricing and discounts, as well as anticipating other considerations for us to keep in mind. As a result, not only did we purchase a sectional that has totally exceeded our expectations for what we could afford/fit in our space, we will *definitely* return to R&F in the future for our furniture needs. Highly recommended! Read More

My fiance and I spent all day looking for a high quality bed frame. We called Raymour and Flanigan and talked to Amy and we knew that once we were off the phone we wanted to drive 30 minutes to meet... My fiance and I spent all day looking for a high quality bed frame. We called Raymour and Flanigan and talked to Amy and we knew that once we were off the phone we wanted to drive 30 minutes to meet her She insured on the phone that they would have something we would like and of good quality!. We got a beautiful bed frame and a base that postures your body. Amy is awesome. Very personable. Very smart and experienced. She isn’t your typical sales person. She is that and beyond ! Thank you so much Amy for helping us with our bedroom and making sure we are comfortable and happy !!!! I highly recommend going here and asking for Amy Read More

UPDATE to rave about the delivery service! The three hour arrival window was spot on and we could easily track the truck as they progressed toward our house. The two delivery men were so fast and limb... UPDATE to rave about the delivery service! The three hour arrival window was spot on and we could easily track the truck as they progressed toward our house. The two delivery men were so fast and limber (we watched one jump from the ground straight into the truck to pull our old mattress in!) They placed our new furniture exactly where we asked for it - and when one of our couch pieces wasn’t working (electronic recliner), they opened the base and figured out how to reconnect the wires. They removed our old mattress and box spring as promised. We were very impressed - the entire delivery and set up took approximately 40 minutes! Brian helped us upgrade our couch and bed during our appointment and understood our vision/wishes quickly! We were looking for a couch with a chaise and recliner and he delivered by pointing us to a handful of options to try, and we loved one! He also helped us try various mattresses and sold us on the adjustable base. He was knowledgeable and kind, and also p Read More