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Helzberg Diamonds, located in Cedar Rapids, IA, specializes in providing a wide selection of fine jewelry, including engagement rings, wedding bands, and personalized gifts, tailored for couples and individuals celebrating life's special moments. With a focus on quality craftsmanship and innovative designs, Helzberg Diamonds serves customers seeking timeless pieces that reflect their unique stories and milestones.
Everybody here is so nice and helpful. I tend to work with Kim. She has helped me on several occasions and I have always been very happy with her low pressure approach and friendly... Everybody here is so nice and helpful. I tend to work with Kim. She has helped me on several occasions and I have always been very happy with her low pressure approach and friendly attitude. Read More
Helzberg’s is a wonderful store and offers so much. Great customer service. Lisa is so knowledgeable and helpful. Lisa always goes above and beyond to make sure you are happy.
Have been working with Lisa for many years and she has been excellent. With the latest ring she continues to remind us why we always ask for Lisa. Thanks Lisa, Lori and I appreciat... Have been working with Lisa for many years and she has been excellent. With the latest ring she continues to remind us why we always ask for Lisa. Thanks Lisa, Lori and I appreciate you (Lori especially). Read More
Abbie and Kim just gave me the best customer service ever. They answered all my questions and even cleaned my ring for me. They are the only jewelry store in Lindale mall, and they... Abbie and Kim just gave me the best customer service ever. They answered all my questions and even cleaned my ring for me. They are the only jewelry store in Lindale mall, and they do a wonderful job. It's clear to see why they are still here. Read More
Kim & Tara were awesome. They asked me questions on what I liked and we kept looking until I found exactly what I wanted. Go in and ask for them….you’ll be glad you did.
Kim, from the Linndale mall in Cedar Rapids, went above and beyond all expectations by helping me pick out an anniversary band for my wife. Her extra efforts involved calling the... Kim, from the Linndale mall in Cedar Rapids, went above and beyond all expectations by helping me pick out an anniversary band for my wife. Her extra efforts involved calling the repair facility and getting a picture my wife’s ring so she could assist in selection of an appropriate band. Additionally, she helped setup a surprise so my wife will see the band for the first time when she picks up her ring. I cannot thank her enough for her kindness - thank you Kim. Read More
Lisa is extremely knowledgeable when it comes to every piece of jewelry she puts her hands on!! She is very dedicated to her role and a fabulous sales woman!!! She's a lot of fun... Lisa is extremely knowledgeable when it comes to every piece of jewelry she puts her hands on!! She is very dedicated to her role and a fabulous sales woman!!! She's a lot of fun and makes the jewelry experience a great one!!! Read More
Great people who show genuine care for what they do
So Sara, Tara, and Kim were awesome help me find new pieces of jewelry! This isn't my forte and I was looking around lost as a puppy. These ladies helped me figure out what I was l... So Sara, Tara, and Kim were awesome help me find new pieces of jewelry! This isn't my forte and I was looking around lost as a puppy. These ladies helped me figure out what I was looking for on earrings. Take it from me if you don't know what to do when it comes to jewelry...they are a GREAT TEAM that can help you get the job done. Read More
Had two of my grandfathers watches batteries replaced and cleaned. Kim took at least an hour to clean them as they were well worn. I am so appreciative of the time and effort she t... Had two of my grandfathers watches batteries replaced and cleaned. Kim took at least an hour to clean them as they were well worn. I am so appreciative of the time and effort she took to restore the watches back to brilliance. Thanks again Kim! Read More
I had an amazing experience at Helzberg Diamonds at Lindale Mall thanks to Lisa V.! She is always incredibly helpful, knowledgeable, and makes every experience feel special. Lisa t... I had an amazing experience at Helzberg Diamonds at Lindale Mall thanks to Lisa V.! She is always incredibly helpful, knowledgeable, and makes every experience feel special. Lisa takes the time to really listen to what you’re looking for and has helped me find several perfect pieces for multiple occasions. Her friendly personality and professionalism makes all the difference. Highly recommend asking for Lisa V. when you visit—she’s fantastic! Read More
Got a pair of earrings for my mom for Mother’s Day today, I didn’t know what to buy her as I don’t frequently buy jewelry. The two ladies working were very helpful, sarah and Kim.... Got a pair of earrings for my mom for Mother’s Day today, I didn’t know what to buy her as I don’t frequently buy jewelry. The two ladies working were very helpful, sarah and Kim. They helped me get a great gift for my mother. Read More
I had a fantastic experience at Helzberg Diamonds, thanks to the outstanding customer service provided through their Endeavor team. From the moment I walked in, I felt welcomed, he... I had a fantastic experience at Helzberg Diamonds, thanks to the outstanding customer service provided through their Endeavor team. From the moment I walked in, I felt welcomed, heard, and valued. The staff took the time to understand exactly what I was looking for, offered helpful suggestions without being pushy, and made the entire process feel smooth and personal. Their professionalism, product knowledge, and patience truly stood out. I left with a beautiful piece of jewelry and complete confidence in my purchase. It’s rare these days to find a company that combines quality products with such top-tier customer care. I’ll absolutely be returning and recommending Helzberg to friends and family! Read More
I’ve had the most wonderful experiences working with Lisa Vanourny over the years, and it’s no surprise that I continue to go back to her time and time again. Lisa is not only incr... I’ve had the most wonderful experiences working with Lisa Vanourny over the years, and it’s no surprise that I continue to go back to her time and time again. Lisa is not only incredibly knowledgeable and professional, but she also brings a personal touch that makes every visit feel special. Her genuine passion for helping customers find exactly what they’re looking for shines through in everything she does. If you’re shopping for something truly meaningful, Lisa is the person you want by your side! Read More
Every time I come in Sarah rolls out the red carpet and makes me feel like a valued customer. Customer service is lacking everywhere these days… not here!! Will be promoting this s... Every time I come in Sarah rolls out the red carpet and makes me feel like a valued customer. Customer service is lacking everywhere these days… not here!! Will be promoting this store and Sarah’s level of knowledge and hospitality! Thanks again Read More
I had such a wonderful experience at Helzberg Diamonds thanks to Tara! She was absolutely amazing—friendly, knowledgeable, and incredibly helpful throughout the entire process. Tar... I had such a wonderful experience at Helzberg Diamonds thanks to Tara! She was absolutely amazing—friendly, knowledgeable, and incredibly helpful throughout the entire process. Tara took the time to understand exactly what I was looking for and made sure I felt confident and excited about my purchase. Her professionalism and genuine care made the experience truly enjoyable. If you’re looking for someone who goes above and beyond, ask for Tara. She made all the difference! Read More
I’ve shopped at Helzberg for 30 years. I’ve purchased jewelry there, I’ve had jewelry cleaned and repaired there as well. The staff is knowledgeable and friendly. They want you to... I’ve shopped at Helzberg for 30 years. I’ve purchased jewelry there, I’ve had jewelry cleaned and repaired there as well. The staff is knowledgeable and friendly. They want you to be happy with your purchase! Read More
Helzberg is the only place in Cedar Rapids that I go to for services such as repairs or cleaning. The staff have always been extremely kind, well spoken, and know what they are doi... Helzberg is the only place in Cedar Rapids that I go to for services such as repairs or cleaning. The staff have always been extremely kind, well spoken, and know what they are doing. Tara and Kim helped me out today and demonstrated those qualities. Read More
Sarah is amazing. She helped me find the perfect Jewelry. I'm very happy and a satisfied customer. I'll definitely be refusing to buy more jewelry from Sarah
Sarah did an incredible job helping me out. She is very professional and knowledgeable (as well as the other employees), and helped me find exactly what I needed and even help me f... Sarah did an incredible job helping me out. She is very professional and knowledgeable (as well as the other employees), and helped me find exactly what I needed and even help me find a good deal. Thankyou Sarah!! Read More