Our 20 year old washing machine was leaving black marks on all of our clothing, ruining some nice pieces. We had call...
Our 20 year old washing machine was leaving black marks on all of our clothing, ruining some nice pieces. We had called them and they sent over Ilya who quickly diagnosed the problem.He came back after the part arrived and installed it. The piece was one of the most interior pieces. Ilya was incredible at dissecting this old washer and replacing the piece, and he spent nearly 4 hours busting his ass before he had to go to another call for the day. He came back the next day promptly and finished the installation.The next week it worked fine, one day though it began to overflow and some water got on our floor. Luckily we turned it off in time. I called them again and Ilya promptly came out on a Saturday and reattached the regulator no cost. Don't want to place the blame on Ilya as we could have done it when moving it around.Overall, great work and communication. I recommend them and will use them in the future.
see more