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Vice President of Customer Success
Sanderson King
New York, us
About this job VP of Customer Success \ High-Growth HealthTech (NYC / Boston) Job overview Sanderson King's Technology Practice is pr...
$220k – $320k/year Apply Now
Java Engineer - Workplace Services Engineering
Charles Schwab
Austin, TX
Position Overview At Schwab, you will build a rewarding career while making a difference in the lives of our millions of clients. Here, inno...
$111k – $140k/year Apply Now
Financial Analyst
SelectOne
Buffalo-Niagara Falls, us
Position Overview Job Overview Key Responsibilities Analyze manufacturing costs, variances, and operational...
$75k – $90k/year Apply Now
Senior Financial Analyst, FP&A
Serena & Lily
San Francisco Bay, us
Position Overview Senior Financial Analyst of Financial Planning & Analysis role at Serena & Lily in Sausalito, CA. Job Overview Join a f...
$105k – $125k/year Apply Now
Chief Financial Officer
Firefly Recruiting
Los Angeles, us
A well-established, mission-driven acute care hospital in the Los Angeles market is seeking a Chief Financial Officer (CFO) to join its execu...
$200k – $260k/year Apply Now
Production Coordinator
AD TALENT INC.
New York, us
We are working with a global experiential creative marketing agency. They are looking to bring on a Full time Production Coordinator. ...
$60k – $75k/year Apply Now
Construction Superintendent
Scott Humphrey Corporation
Dallas-Fort Worth Metroplex, us
Our client is seeking a Superintendent to lead K-12 construction projects in the Dallas area, with a strong focus on DISD work. This role wil...
$100k – $125k/year Apply Now
Digital Marketing Manager (Remote)
Multimedia Solutions
New York, us
Position Overview Seeking an experienced Digital Marketing Manager to lead digital marketing and social media campaigns for Fortune 2000 cli...
$65k – $90k/year Apply Now
Systems Engineer Support Specialist- Regional Strike Programs(Hardware-Systems / Systems / Test & Integration / MBSE)
General Dynamics
Pittsfield, Massachusetts
About this job Basic Qualifications Job overview Requires a Bachelor's or Technology degree in Engineering or a related specialized are...
$101k – $101k/year Apply Now
Learning and Development Manager
Rhino Tool House
Detroit, us
Position Overview Rhino Tool House is building a performance-engineered sales organization where deep product expertise and sharp selling sk...
$125k – $140k/year Apply Now
Vice President of Customer Success

About this job VP of Customer Success \ High-Growth HealthTech (NYC / Boston) Job overview Sanderson King's Technology Practice is proud to be supporting a high-growth HealthTech fi...

$220k – $320k/year Apply Now

About this job
  • VP of Customer Success \
  • High-Growth HealthTech (NYC / Boston)
Job overview

Sanderson King's Technology Practice is proud to be supporting a high-growth HealthTech firm, via recommendation, on a critical leadership appointment.

What you'll do
  • taking ownership of Customer Success and Account Management, unifying them into a single high-performing post-sales engine. Reporting directly to the CEO, you will play a pivotal role in shaping the next phase of growth.

Key Responsibilities
Own Net Revenue Retention (NRR) end-to-end, including renewals, expansion, and forecasting
Build and scale a unified CS & AM function
Design and launch a scalable SMB customer motion alongside an established enterprise model
Lead the full customer lifecycle: onboarding, adoption, retention, and growth
Implement tooling, processes, and AI-driven efficiencies across the function
Act as the voice of the customer at leadership level
What We're Looking For
10 years' experience in Customer Success / post-sales leadership within high-growth SaaS
Proven ownership of revenue metrics (NRR, expansion, retention)
Experience across both SMB and enterprise customer segments
Background in scaling businesses in the $20M--$100M ARR range
Exposure to multi-product platforms (e.g. Toast, Klaviyo or similar)
Highly commercial, analytical, and decisive leadership style
Comfortable operating in fast-paced, ambiguous environments
The Business
AI-led HealthTech platform transforming clinical decision-making
Series B funded with significant recent growth
Scaling rapidly across both product and customer base
Strong leadership team and investor backing
Package
Base: $220k--$270k
OTE: $325k--$350k
Competitive equity
Hybrid (NYC or Boston) / (if NYC based, we require a monthly trip to Boston as part of your commitment)

What we're looking for
  • 10 years' experience in Customer Success / post-sales leadership within high-growth SaaS
  • Proven ownership of revenue metrics (NRR, expansion, retention)
  • Experience across both SMB and enterprise customer segments
  • Background in scaling businesses in the $20M--$100M ARR range
  • Exposure to multi-product platforms (e.g. Toast, Klaviyo or similar)
  • Highly commercial, analytical, and decisive leadership style
  • Comfortable operating in fast-paced, ambiguous environments
  • The Business
  • AI-led HealthTech platform transforming clinical decision-making
  • Series B funded with significant recent growth
  • Scaling rapidly across both product and customer base
  • Strong leadership team and investor backing
  • Package
  • Base: $220k--$270k
  • OTE: $325k--$350k
  • Competitive equity
  • Hybrid (NYC or Boston) / (if NYC based, we require a monthly trip to Boston as part of your commitment)
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