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IT Support Specialist
CornerStone Technology Talent Services
Irving, TX
**Position Overview** We are seeking a highly responsive and customer-focused **IT Support Specialist / Service Desk Analyst** to jo...
$23.00 – $25.00/hr Apply Now
React Developer - JavaScript Expert
Apptricity Corporation
Irving, us
About this job Requirements Job overview Must have: What you'll do Design and develop responsive and high-performance user interfaces...
$75k – $105k/year Apply Now
Data/Excel Analyst
Talent Groups
Irving, TX
**Hybrid Details:**Hybrid work environment Monday and Friday remote and Tuesday - Thursday **Duration:**8 months to start **Job Description*...
$30.00 – $35.00/hr Apply Now
JavaScript Tutor
Varsity Tutors, a Nerdy Company
Irving, TX
**About The Job** The Varsity Tutors Live Learning Platform has thousands of students looking for online JavaScript tutors nationally. As a tu...
$18.00 – $40.00/hr Apply Now
Graphic Design Tutor
Varsity Tutors, a Nerdy Company
Irving, TX
**About The Job** The Varsity Tutors Live Learning Platform has thousands of students looking for online Graphic Design tutors nationally. As ...
$18.00 – $40.00/hr Apply Now
IT Support Specialist

**Position Overview** We are seeking a highly responsive and customer-focused **IT Support Specialist / Service Desk Analyst** to join our team on a short-term contract with potent...

$23.00 – $25.00/hr Apply Now

  • **Position Overview**
  • We are seeking a highly responsive and customer-focused **IT Support Specialist / Service Desk Analyst** to join our team on a short-term contract with potential for extension. This role will provide hands-on technical support across a fast-paced environment, ensuring timely resolution of IT issues and a seamless user experience. This is an urgent need, and the ideal candidate will be able to quickly step in and contribute from day one.
  • **Key Responsibilities**
  • - Respond to helpdesk incidents and support requests in a timely and professional manner
  • - Log, categorize, prioritize, and resolve service desk tickets in accordance with established processes
  • - Troubleshoot hardware, software, network, and cloud-related issues
  • - Investigate system and network alerts and take appropriate action
  • - Provide technical support to employees and contractors, both onsite and remotely
  • - Escalate recurring or widespread technical issues to IT leadership
  • - Support onboarding and offboarding processes, including account setup, access, and equipment management
  • - Install, configure, and maintain computer systems, applications, and cloud services
  • - Assist with hardware standardization efforts and application deployments
  • - Create and maintain knowledge base documentation for end-user support
  • - Track and manage IT inventory, assets, and supplies
  • - Evaluate compatibility of new solutions with existing infrastructure
  • - Collaborate with internal teams to ensure efficient issue resolution
  • - Provide technical support for internal events as needed
  • - Participate in after-hours support or special projects as required
  • - Stay current with emerging technologies and best practices
  • **Qualifications**
  • - 3+ years of experience in IT support, service desk, or technical support roles
  • - Strong troubleshooting skills across hardware, software, and network environments
  • - Experience supporting cloud-based applications and services
  • - Familiarity with ticketing systems and IT service management processes
  • - Strong communication and customer service skills
  • - Ability to manage multiple priorities in a fast-paced environment
  • - Experience with user onboarding/offboarding and access management
  • **Work Environment**
  • - Primarily onsite role in Irving, TX (up to 5 days per week as needed)
  • - Occasional after-hours support may be required
  • **Additional Requirements**
  • - Candidates must reside within a reasonable commuting distance of Irving, TX
  • - Ability to start on short notice is highly preferred
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