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Jobs in Cincinnati

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Customer Service Specialist
Nexxaworks
Cincinnati, OH
Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We...
$18.00 – $25.00/hr Apply Now
Financial Analyst
Genpact
Cincinnati, OH
Position Overview Ready to shape the future of work? Genpact is seeking a Financial Analyst based in Cincinnati, OH. Job Overview Genpact i...
$65k – $75k/year Apply Now
Communications Coordinator
Nexxaworks
Cincinnati, OH
Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We'...
$17.00 – $26.00/hr Apply Now
Call Center Representative
Limitless East Marketing
Cincinnati, OH
At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurabl...
$18.00 – $27.00/hr Apply Now
Customer Service Representative
Nexxaworks
Cincinnati, OH
Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We'...
$17.00 – $28.00/hr Apply Now
Operating Engineer
Cushman & Wakefield
Cincinnati, Ohio
**Job Title** Operating Engineer **Job Description Summary** Responsible to ensure the efficient operation and maintenance of mechan...
$28.00 – $28.00/hr Apply Now
Senior Project Manager - ERP (IFS Cloud Upgrade)
Robert Half
Cincinnati, Ohio
**Description** Robert Half is seeking an experienced **Senior Project Manager** to lead a large-scale, complex ERP initiative centered on...
$80.00 – $80.00/hr Apply Now
Manager, Integrated Marketing
Grant Thornton
Cincinnati, OH
Grant Thornton is seeking an Integrated Marketing Manager to join the team. Approved office locations can be found below. As a Manager, I...
Pay not listed Apply Now
Customer Service Specialist

Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We're not your average marketing firm -- we're you...

$18.00 – $25.00/hr Apply Now

Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We're not your average marketing firm -- we're your growth partners, your storytellers, and your biggest cheerleaders.

Position Overview
  • We are seeking a dedicated and enthusiastic Customer Service Specialist to join our dynamic team. In this role, you will be the frontline representative of our company, responsible for delivering exceptional service and support to our valued customers. You will engage with customers across multiple channels, including phone, email, and chat, addressing inquiries, resolving issues, and providing accurate information about our products and services.
Key Responsibilities
  • Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Resolve customer complaints and issues efficiently to ensure satisfaction.
  • Provide accurate information about products, services, and policies.
  • Document and track customer interactions and transactions in the CRM system.
  • Collaborate with internal teams to address and resolve complex customer needs.
  • Identify opportunities to improve customer experience and provide feedback to management.
Qualifications
  • Proven experience in a customer service or related role.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and conflict resolution abilities.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Proficiency with customer relationship management (CRM) software.
Benefits
  • Competitive weekly pay
  • Opportunities for career growth and advancement
  • Hands-on training and mentorship
  • Collaborative and supportive work environment
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