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Entry-Level Telehealth Care Coordinator & Operations
GoTo Telemed
Phoenix, AZ
GoTo Telemed is an innovative, nationwide telehealth enterprise dedicated to expanding access to high-quality remote care. We are pioneering a...
$45k – $190k/year Apply Now
Entry-Level Telehealth Care Coordinator & Operations
GoTo Telemed
Fontana, CA
GoTo Telemed is an innovative, nationwide telehealth enterprise dedicated to expanding access to high-quality remote care. We are pioneering a...
$45k – $190k/year Apply Now
Strategy and Operations - Marketing
Fluidstack
Austin, TX
**About Fluidstack** At Fluidstack, we're building the infrastructure for abundant intelligence. We partner with top AI labs, governments, and...
$90k – $150k/year Apply Now
AWS Cloud Architect with Migration
Galent
Columbus, Ohio
**Mandatory Skills :**Account Management \& Mining, Program Architecture **Job description:** Lead planning and execution of on-premise to A...
$80.00 – $80.00/hr Apply Now
HRIS Associate (12 month- Fixed Term contract)
Vonage
us
**Why this role matters:** - ------------------------- We are looking for a proactive and detail-oriented **HRIS Associate (12 month - Fixed ...
$38k – $42k/year Apply Now
Network Operation Center (NOC) Technician - Tier II
Accelecom
Sandy Springs, Georgia
Network Operations Center (NOC) Technician -- Tier II Location: Sandy Springs, GA Department: Service Assurance Schedule: 24/7/365 (shift-b...
$20.00 – $34.00/hr Apply Now
Instructional Systems Specialist
Federal Aviation Administration (DOT)
us
Summary - ------ This position is located in the Air Traffic Organization, (ATO) Management Services, Technical Labor \& Employee Development...
$95k – $95k/year Apply Now
Credit Risk Specialist
EXL
Charlotte, NC
**++Company Overview and Culture++** **++EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to...
$130k – $160k/year Apply Now
Penetration Tester - Cybersecurity Expert
M9 Solutions
Chandler, us
Requirements - ----------- ### Must have: ### - Bachelors degree. - A minimum of three (3) years of penetration testing experience. - Famili...
$60k – $180k/year Apply Now
Firefighter/EMT Full Time
City of Lake Alfred
Lake Alfred, FL
**Firefighter/EMT \| $8,000 Signing Bonus Salary Range: $47,160 **-** $51,048** **Pension: 10-year vesting, 3% multiplier, 5% employee con...
$47k – $51k/year Apply Now
Entry-Level Telehealth Care Coordinator & Operations

GoTo Telemed is an innovative, nationwide telehealth enterprise dedicated to expanding access to high-quality remote care. We are pioneering a decentralized, digital-first approach to health...

$45k – $190k/year Apply Now

GoTo Telemed is an innovative, nationwide telehealth enterprise dedicated to expanding access to high-quality remote care. We are pioneering a decentralized, digital-first approach to healthcare. As we rapidly expand our virtual clinics, we are looking for motivated, entry-level professionals to join our operations team.

**The Opportunity: Open to All Backgrounds** We believe that exceptional patient care starts with exceptional operations. **This is an entry-level position open to recent graduates from ALL backgrounds---both medical and non-medical.** Whether you have a degree in healthcare administration, communications, business, or the sciences, we want you on our team.

GoTo Telemed provides a comprehensive, paid internal training program upon hire. We will teach you everything you need to know about telehealth operations, medical and dental terminology, and digital care coordination so you can confidently manage our virtual front lines.

**Key Responsibilities**

* Omnichannel Patient Interaction: Engage directly with patients across multiple digital modalities, including secure chat, live video calls, audio calls, and store-and-forward (asynchronous) platforms
* Care Coordination \& Triage: Analyze incoming patient conversations and requests. Resolve administrative inquiries independently and efficiently route clinical questions to the appropriate licensed provider (Physicians, DDS, or NPs)
* Protocol-Driven Guidance: Deliver standardized, administrative pre-operative and post-operative guidelines strictly adhering to the established GoTo Telemed protocols under the guidance of our clinical team
* Remote Monitoring Support: Assist in the administrative aspects of remote medical monitoring by tracking patient data submissions, ensuring records are complete, and escalating any system flags to the supervising medical professionals
* Independent Operations: Handle day-to-day telehealth clinic operations, connect patients to providers in virtual waiting rooms, troubleshoot basic tech issues, and manage scheduling flows independently
* Interdisciplinary Collaboration: Work seamlessly alongside our network of Doctors, Dentists, and Nurse Practitioners, jumping in to assist with patient communication and documentation wherever needed

**Requirements** **Qualifications \& Requirements**

* Education: Bachelor's or Associate's degree in any field (Healthcare, Business, Arts, Sciences, etc.). New graduates are highly encouraged to apply!
* Experience: No prior medical experience is required. We provide complete training on telehealth terminologies and operational protocols
* Skills: Exceptional written and verbal communication skills. High digital literacy and comfort navigating multiple software interfaces, video conferencing tools, and secure chat platforms simultaneously
* Attributes: High empathy, strong attention to detail, and the ability to remain calm and professional in a fast-paced virtual environment

**Strict Regulatory \& Financial Disclaimers** To ensure the highest standards of patient safety and legal compliance, all applicants must agree to the following parameters prior to applying:

* Regulatory Compliance: The hired employee must strictly adhere to all federal and state healthcare regulations. This includes maintaining absolute compliance with the Health Insurance Portability and Accountability Act (HIPAA), safeguarding Protected Health Information (PHI), and following all applicable OSHA, HHS, and OIG guidelines
* Licensure \& Certification Costs: While GoTo Telemed provides comprehensive internal training on our specific protocols and systems, we do not cover external licensing or certification. Any state licensing fees, personal certification costs, or professional accreditation expenses required for your specific career track or geographical location will NOT be paid, sponsored, or reimbursed by GoTo Telemed

Industry: Consulting
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