Jewelry in Net

Kyle was awesome and went above and beyond to help out. Super friendly, easy to talk to, and really knew what he was doing. His customer service was great and made everything smooth.

Kyle was amazing, helped us out looking at a ton, gave amazing recommendations but most importantly was patient as we were trying to figure out what we wanted! Absolutely amazing... Kyle was amazing, helped us out looking at a ton, gave amazing recommendations but most importantly was patient as we were trying to figure out what we wanted! Absolutely amazing service, world class. We went to many other places we landed at Shane Co, and Kyle was a huge part of that story. Read More

I had such a wonderful experience buying our wedding bands! The staff was so friendly and patient, especially Joan, who helped us find the perfect rings. They took the time to expl... I had such a wonderful experience buying our wedding bands! The staff was so friendly and patient, especially Joan, who helped us find the perfect rings. They took the time to explain every detail and made sure we felt confident in our choice. The whole process was smooth and enjoyable, highly recommend! Read More

Had to pick up a last minute gift for Valentine’s Day. Kyle saved the day by recommending the perfect gift for my wife. Definitely will be back for her birthday!

Frank and Darlyn were a pleasure to work with! They both went above and beyond to make our experience wonderful! The entire process from beginning to end was special and we felt ta... Frank and Darlyn were a pleasure to work with! They both went above and beyond to make our experience wonderful! The entire process from beginning to end was special and we felt taken care of the entire time! Thank you both so much!! Read More

Kyle was amazing in the Gwinnett location! They have everything you need, love how you can build your profile with your diamonds.

JoAnn is incredible. She provided outstanding customer service and truly went above and beyond for us. She was able to multitask efficiently, helping multiple customers at once, wh... JoAnn is incredible. She provided outstanding customer service and truly went above and beyond for us. She was able to multitask efficiently, helping multiple customers at once, while others assisted only one person. JoAnn was personable, friendly, and genuinely invested in making sure we got exactly what we needed. She absolutely deserves a raise. Read More

My husband purchased my upgrade here some years back. I try to bring it in about once a year for cleaning. I went in this week and JoAnn asked if I wanted it redipped, which is a... My husband purchased my upgrade here some years back. I try to bring it in about once a year for cleaning. I went in this week and JoAnn asked if I wanted it redipped, which is a free service. I agreed. It was ready a day ahead of day promised but I picked it up today, Sat Nov 8th. JoAnn was the employee that helped me again with the pickup. She is outstanding and such a sweetheart! Excellent customer service. Love this Shane Co ☺️ Read More

We will never buy from another jewelry store! Shane co customer service is top notch. We had an issue with my engagement ring not being a good fit for my profession as a hairstylis... We will never buy from another jewelry store! Shane co customer service is top notch. We had an issue with my engagement ring not being a good fit for my profession as a hairstylist. They have an amazing policy that helped me get a better ring for my lifestyle. Their pricing and quality in addition to customer service is something we will recommend to any friends and family looking for jewelry. Amber is amazing to work with- so kind and knowledgeable. Thank you a million times over for helping us today! Read More

Was looking for anniversary gift for my wife and they had may options. Matthew was very helpful with finding the right ring for my wife. While here I decided to get my weeding band... Was looking for anniversary gift for my wife and they had may options. Matthew was very helpful with finding the right ring for my wife. While here I decided to get my weeding band polished and the process was easy and smooth. Thank you Matthew and Shane co. Read More

JoAnn was the absolutely best! They were slammed on and off throughout our time and she was the best helping everyone the feel cared for and amazing! I found the perfect ring and I... JoAnn was the absolutely best! They were slammed on and off throughout our time and she was the best helping everyone the feel cared for and amazing! I found the perfect ring and I never thought it would have been the easy. She made the entire experience! So helpful and accommodating! Hardest worker there! Give her a raise!!💖♥️ … Read More

I rarely go online to place a review but this one is for Ms. JoAnne at Shane Co Duluth. She truly is “my friend in the diamond business.” From beginning to end, she has been attent... I rarely go online to place a review but this one is for Ms. JoAnne at Shane Co Duluth. She truly is “my friend in the diamond business.” From beginning to end, she has been attentive, caring, and genuine in helping us to achieve the vision I have for my whole wedding jewelry sets: my wedding sets, my wedding pendant, and my engagement earrings. I have been shopping at Shane for 14 years and JoAnn is the best! Somebody please give this lady a raise!!! She’s a true rock star! The only thing made me sad during this experience was another person had to help me during this process. I asked for the most secure lever backs in fear of my diamond earrings would fall and get lost. That person suggested a customized hinged back. They did not show me what it would look like in real life. I couldn’t come pick it up the day of purchase and could only view them over the phone. Then I made the mistake of buying them instead of listening to my gut feeling. Their policy on customized items are fina Read More

My Fiancé and I had a great experience here. Our jewelry rep, Plange, helped us craft a custom wedding band to match her engagement ring. He also took the extra time and effort to... My Fiancé and I had a great experience here. Our jewelry rep, Plange, helped us craft a custom wedding band to match her engagement ring. He also took the extra time and effort to make sure everything between the two rings matched up perfect and make sure we would have the ring before the wedding. He was very knowledgeable and professional but also easy to talk to and cut up with. Great jeweler! Highly recommend. Read More

I had an excellent experience. Kyle really took care of me. He didnt flinch when I told him my very conservative budget, offered me an array of choices that could fit my needs, ans... I had an excellent experience. Kyle really took care of me. He didnt flinch when I told him my very conservative budget, offered me an array of choices that could fit my needs, answered all of my questions without hesitation, and made sure I could get sizing done in under 24 hours. I really didnt expect the level of service that Kyle provided me when I walked in the door. I felt comfortable the entire time. I will recommend the shane company to anyone in need of jewelry and fantastic customer service! Read More

I had an absolutely amazing experience at Shane Company, and Kyle truly made the entire process exceptional from start to finish. From the moment, I walked in from the conversation... I had an absolutely amazing experience at Shane Company, and Kyle truly made the entire process exceptional from start to finish. From the moment, I walked in from the conversation over the phone yesterday, I knew I was ready to meet Kyle & make it happen. Took under 30mins. Kyle took the time to really listen to what I was looking for, explained every detail clearly, and made sure I felt confident and comfortable with my decision. His professionalism, attention to detail, and genuine care stood out immediately. You can tell he truly cares about his clients and takes pride in making sure everything is perfect. This was a big and meaningful purchase, and Kyle made it feel smooth, stress-free, and even exciting. I couldn’t be happier with the experience or the result. If you’re going to Shane Company in Duluth, do yourself a favor and ask for Kyle you’ll be in the best hands possible. Highly recommend! Read More