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I had a wonderful experience at this hospital. All the staff and doctors were professional, efficient and kind. I couldn’t have asked for anything more. The hospital is new and modern and their food i... I had a wonderful experience at this hospital. All the staff and doctors were professional, efficient and kind. I couldn’t have asked for anything more. The hospital is new and modern and their food is great too! Read More
Orlando Health Horizon West Hospital is a community-focused healthcare facility in Winter Garden, FL, providing comprehensive medical services including emergency care, surgical procedures, and specialized treatments. Serving residents of the Horizon West area, the hospital is equipped with advanced technology and a patient-centered approach to ensure accessible, high-quality healthcare tailored to the needs of the local population.
I had a wonderful experience at this hospital. All the staff and doctors were professional, efficient and kind. I couldn’t have asked for anything more. The hospital is new and mod... I had a wonderful experience at this hospital. All the staff and doctors were professional, efficient and kind. I couldn’t have asked for anything more. The hospital is new and modern and their food is great too! Read More
Excellent service, experienced and friendly staff. I was reassured and listened to all the time by all members of staff. Questions and concerns were taken seriously and addressed.... Excellent service, experienced and friendly staff. I was reassured and listened to all the time by all members of staff. Questions and concerns were taken seriously and addressed. I could not have hoped for better care. Highly recommend this facility and all members of staff: doctors, nurses, assistants, anesthesiologist, etc. The US needs more places and professionals like this. Read More
I had the best hospital stay of my life. Every staff member was polite, attentive and caring. My nurse Ashton was friendly, professional and truly a ray of sunshine at a time when... I had the best hospital stay of my life. Every staff member was polite, attentive and caring. My nurse Ashton was friendly, professional and truly a ray of sunshine at a time when I was feeling down. I would recommend Orlando Health Horizon West Hospital to all Read More
This past Tuesday, I went in for a colonoscopy and endoscopy, and I have to give the highest praise to Dr. Sylvia Perez-Hernandez and the entire team at Orlando Health – Horizon We... This past Tuesday, I went in for a colonoscopy and endoscopy, and I have to give the highest praise to Dr. Sylvia Perez-Hernandez and the entire team at Orlando Health – Horizon West. I didn’t even know this hospital was tucked over there, but from the moment I arrived, I knew I was in the right hands. From registration to pre-op, every nurse was warm, patient, and clear. They explained each step, checked to make sure I understood, and created a space where I felt seen and cared for. They gave me privacy, answered every question, and honored every concern—especially as I shared some past anxieties from a previous procedure. My anesthesiologist was incredibly kind and took the time to truly listen. He reassured me that my comfort mattered and went above and beyond to make sure this experience would be different—and it absolutely was. Then came Dr. Sylvia Perez-Hernandez. Her presence alone is calming. She listened with compassion, addressed every concern, and told me, “Sherry, I’m go Read More
The service was professional. The staff were always kind and polite. They made me feel like they was really interested in my health and well being. Some things could have been bett... The service was professional. The staff were always kind and polite. They made me feel like they was really interested in my health and well being. Some things could have been better. I had to ask for water to take meds. Overall it was a good experience considering why I was there. The healthcare part was spot on. The doctors made sure I understood what was happening. Good job Read More
Thank you to all staff who cared for my mother Victoria from the moment we walked in to the ER on 2/5/2026 to last lovely 3rd floor cardiology nurse Lauren who walked my mother to... Thank you to all staff who cared for my mother Victoria from the moment we walked in to the ER on 2/5/2026 to last lovely 3rd floor cardiology nurse Lauren who walked my mother to the car on 2/7/2026. The beside care was superb. I especially want to recognize nurse Daniel, Karen, and Lauren. You 3 had a special gift in your caring. May you all continue to be blessed beyond measure, our family thanks you, Read More
Both visits for various endoscopies recently have gone so smoothly. Dr. Tran and team have been amazing! The only issue I’ve had were prep instructions for procedures. Those could... Both visits for various endoscopies recently have gone so smoothly. Dr. Tran and team have been amazing! The only issue I’ve had were prep instructions for procedures. Those could have been more detailed. Otherwise, excellent care. Read More
No one wants to be in the hospital, but sometimes the alternative is unthinkable. If I had known how good the people and facilities are at Orlando Health Horizon West Hospital, th... No one wants to be in the hospital, but sometimes the alternative is unthinkable. If I had known how good the people and facilities are at Orlando Health Horizon West Hospital, though, I wouldn't have hesitated at all. The care was outstanding and they have the right people and equipment for diagnosis, surgery and after-care. I highly recommend this hospital. Read More
Best Hospital! I had been in different ones, nothing like this! Nurses care, have hearts and compassion for their patients! Drs too, great team! I want to name too ER, excellent! I... Best Hospital! I had been in different ones, nothing like this! Nurses care, have hearts and compassion for their patients! Drs too, great team! I want to name too ER, excellent! I Nurses Zacarías, I hope I got his name correct, Jannesa, Laila and Courtney, fantastic, responsible and always on top of my needs! I will never forget them! Read More
I love how it's the hospital. Very clean and everything new. The thing I don't like I was the nurse Dr. Tran has. Some of them are rude and have a attitude. I was there for endosc... I love how it's the hospital. Very clean and everything new. The thing I don't like I was the nurse Dr. Tran has. Some of them are rude and have a attitude. I was there for endoscopy and they pinch me in different areas, they was rude. I just go 1 hr drive for that, and when my procedure done my throat was bleeding and I can't swallow until 4 days later. Services was horrible. Read More
It is a beautiful hospital with friendly staff starting as you walk through the main entrance. I had Monica, Amy and Jessica nurses who were perfect in their roles. Dr Reed and his... It is a beautiful hospital with friendly staff starting as you walk through the main entrance. I had Monica, Amy and Jessica nurses who were perfect in their roles. Dr Reed and his staff, as well as Dr Brian PARNES were fantastic! It was worth the 1.5 hour drive from Titusville for my surgery to be performed at this hospital! Thank you for the care I received 😊 Read More
Quick MRI, staff was great. It was early in the morning, so no crowds are back to the delays. Elaine was my radiology tech. She was very kind. Quick stick for contrast. MRI’s are a... Quick MRI, staff was great. It was early in the morning, so no crowds are back to the delays. Elaine was my radiology tech. She was very kind. Quick stick for contrast. MRI’s are always a good nap. Read More
I had a great experience having surgery done at Orlando Health Horizon West Hospital! From post-op to pre-op, everyone involved made the process smooth and as stress free as they p... I had a great experience having surgery done at Orlando Health Horizon West Hospital! From post-op to pre-op, everyone involved made the process smooth and as stress free as they possibly could. The hospital was extremely clean and staff were diligent and attentive. Being able to complete paperwork and check-in online was super beneficial and I think Orlando Health has a great process for that as well! Thank you to all the healthcare workers who work hard everyday to take care of people in need! Read More
I’m someone who only had 2 short stays in a hospital for the purpose of birthing my two children in the 1990s — until last week -starting on 1/26/2026. Never ending pains on my ri... I’m someone who only had 2 short stays in a hospital for the purpose of birthing my two children in the 1990s — until last week -starting on 1/26/2026. Never ending pains on my right side after a few days brought me in to the ER at this hospital and my new hospital experience began. The ER was efficient and awesome with their care and getting blood taken, CT Scan and Ultrasound testing!!! I cannot say enough good things about this hospital!!!!! The food was even very good! The care I received from everyone was only the BEST!!! Emergency gallbladder surgery happened the day after I was admitted from the ER. I look forward to returning to this hospital again if I ever need help again in the future!! 100 Stars!! ⭐️ Read More
I went in having a mild heartache had to get 2 stents put in. From the time I arrived in the ER and through my entire stay under the circumstances it was great. The entire staff fr... I went in having a mild heartache had to get 2 stents put in. From the time I arrived in the ER and through my entire stay under the circumstances it was great. The entire staff from all the Nurses,Techs,specialists and Doctors are Ridiculiosly Nice and helpful. It was such a caring atmosphere from such a great team. All are very knowledgeable with outstanding bedside manners. Even after I left they took the time to call and check about making sure I got meds and appointments. Definitely a 10 out of 10 Read More
Even tho I Went for surgery..loved the atmosphere and the nurses Monica and Jessica were ❤️💯🙏 great!!! My anesthesiologist and Surgeon DR Ivey make the experience a great one... …
My first experience here was excellent. From the moment I arrived, everyone was welcoming, kind, and truly wonderful. The hospital staff was very thorough, and the nurses had some... My first experience here was excellent. From the moment I arrived, everyone was welcoming, kind, and truly wonderful. The hospital staff was very thorough, and the nurses had some of the best bedside manners I’ve ever experienced. The surgical prep team and the surgeons were equally professional, caring, and attentive. I felt comfortable, informed, and well cared for every step of the way. I’m very grateful for such an outstanding experience. Read More
I had a dual procedure there and everyone was top shelf from walking in the door to when I left! The security person, The nurses, the anesthesiologist, and Dr. Tran We’re very thor... I had a dual procedure there and everyone was top shelf from walking in the door to when I left! The security person, The nurses, the anesthesiologist, and Dr. Tran We’re very thorough and the procedure went so smoothly because they came to continually check to make sure I was the right person, I was warm and I was comfortable, And they told me everything they were going to do which was really helpful! It put my mind at ease. I would highly recommend this hospital!!! I would also highly recommend Dr. Tran he was wonderful! Read More
My recent emergency hospital stay was handled with professionalism and genuine care. The doctors and nurses took the time to make sure I was comfortable, informed, and supported th... My recent emergency hospital stay was handled with professionalism and genuine care. The doctors and nurses took the time to make sure I was comfortable, informed, and supported throughout the entire process. Every staff member I encountered was kind, attentive, and understanding of my situation. They responded quickly when I needed assistance and clearly explained any concerns or questions I had, which made a stressful experience feel much more manageable. I’m truly grateful for the level of compassion and efficiency shown during my stay. Read More
To the Orlando Health – West Horizon Staff, I want to express my deepest gratitude for the incredible care you gave me last week. When I came in with severe stomach pain and later... To the Orlando Health – West Horizon Staff, I want to express my deepest gratitude for the incredible care you gave me last week. When I came in with severe stomach pain and later learned it was pancreatitis, I was scared and unsure of what was happening. But each of you—nurses, doctors, techs, and every supporting staff member—treated me with compassion, patience, and professionalism that brought comfort in a very difficult moment. Thank you for acting quickly, for listening, for explaining, and for making me feel safe when I needed it most. I truly don’t know where I would be without your dedication and expertise. Your kindness made a frightening experience bearable, and my family and I will always be grateful for the way you cared for me. Thank you, from the bottom of my heart, for everything you do. Read More