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I have had such a good experience with both mitigation and repairs. Every single person I have had contact with has been professional and easy to deal with. I feel so lucky that I made the decision to... I have had such a good experience with both mitigation and repairs. Every single person I have had contact with has been professional and easy to deal with. I feel so lucky that I made the decision to work with these guys. I couldn’t ask for better service. I would recommend these guys for your mitigation and repairs. What can I say. I love them. I had a pretty difficult insurance company to deal with, but they did work with my insurance company. They put up with a lot. I would recommend these guys for your home services needs. Hands down The Best. I use to look at reviews and wonder if they were real. I am a real person and this is a real thumbs up review. Read More
Rumsey Construction and Restoration of Augusta specializes in residential and commercial restoration services, including water and fire damage repair, mold remediation, and renovation projects. Serving homeowners and businesses in the Augusta area, they leverage advanced techniques and materials to ensure properties are restored to their original condition while enhancing structural integrity. Their expertise in both emergency repairs and long-term renovation solutions makes them a reliable partner for property owners facing unexpected challenges or planning upgrades.
I have had such a good experience with both mitigation and repairs. Every single person I have had contact with has been professional and easy to deal with. I feel so lucky that I... I have had such a good experience with both mitigation and repairs. Every single person I have had contact with has been professional and easy to deal with. I feel so lucky that I made the decision to work with these guys. I couldn’t ask for better service. I would recommend these guys for your mitigation and repairs. What can I say. I love them. I had a pretty difficult insurance company to deal with, but they did work with my insurance company. They put up with a lot. I would recommend these guys for your home services needs. Hands down The Best. I use to look at reviews and wonder if they were real. I am a real person and this is a real thumbs up review. Read More
Had a great experience with Rumsey. Ashley worked most closely with us and we found her to be professional, curteous and honest in all of our interactions. She was always here when... Had a great experience with Rumsey. Ashley worked most closely with us and we found her to be professional, curteous and honest in all of our interactions. She was always here when she said she would be and did exactly what she said she would do, which is refreshing in this age of customer experience decline. Rumsey made it easy by working with our insurance company and Ashley provided exceptional work and customer service. Thank you Ashley and thank you Rumsey!! Read More
Our insurance agency sent Ramsey to a client who had extensive water damage. Kaitlyn was absolutely fantastic! She was very professional & responded timely to all of our inquirie... Our insurance agency sent Ramsey to a client who had extensive water damage. Kaitlyn was absolutely fantastic! She was very professional & responded timely to all of our inquiries with great customer service skills. The technicians came out & did a wonderful job of drying out the water damage house & the subsequent remodel. Our client was very pleased with the work that was done. Read More
Rumsey Construction has been amazing and very understandable throughout my entire water damage claim. Cory and Caleb were very professional and were a joy to have working inside ou... Rumsey Construction has been amazing and very understandable throughout my entire water damage claim. Cory and Caleb were very professional and were a joy to have working inside our house. Cory was east to get a hold of and coordinated times to work. I couldn’t recommend them enough. They had to remove drywall and cabinets in my kitchen dry out the walls and replace and paint. They did amazing work. Read More
Review Update: I am updating my review because a representative, Damien, from the company contacted me and resolved the issue with my wall paint. My walls were painted with the c... Review Update: I am updating my review because a representative, Damien, from the company contacted me and resolved the issue with my wall paint. My walls were painted with the correct paint within two weeks of Damien contacting me. His efforts shows that quality and customer service is important to the company. Initially, the two representatives who came out were very nice and professional. They did the initial water remediation. The reconstruction part was done by another project manager, and it became very frustrating. The personnel were always nice, but there were several delays that exceeded the projected time frame. It took over 3 months to complete the project (it took over a month to install approximately 8 ft x 4 ft of dry wall, paint the walls in the great room and garage, and replace the laminate floor in my great room). Sherwin Williams, Duration Satin was on the walls. It was replaced with a flat grade of the paint; all they did was ensure the color was correct. T Read More
At this time all the work on my house is not finished but Cody and Justin have done well on the first part of the work. They worked well with me on letting me know what was next.... At this time all the work on my house is not finished but Cody and Justin have done well on the first part of the work. They worked well with me on letting me know what was next. It was a busy time for company so it was a little slower at first than expected but it has been good. Because of the good work on the first part I am expecting the rest of the work to go smoothly and hopefully quickly. Thanks Cody. Read More
Professional, efficient. The company completed the work in a timely manner. Excellent work. Ranika the lead on the project was very knowledgeable. She shared a great deal of info... Professional, efficient. The company completed the work in a timely manner. Excellent work. Ranika the lead on the project was very knowledgeable. She shared a great deal of information with me. She was personable, definitely knew the ins and outs of the restoration business. I would not hesitate to recommend Rumsey Restoration. 👌 … Read More
Cody & Justine saved our home!! They arrived very quickly, went straight Into action, and were extremely professional and knowledgeable on the processes being performed. Their cust... Cody & Justine saved our home!! They arrived very quickly, went straight Into action, and were extremely professional and knowledgeable on the processes being performed. Their customer service gave us a sense of comfort and was very reassuring while being clear on what to expect. I would highly recommend the team of Cody & Justine at Rumsey Construction & Restoration to any and everyone! Thanks again gentlemen, you are a godsend. Bruce & Dr. Iasha Nichols Read More
Unfortunately my problem did not warrant the service Rumsey provides, however Cody and Justin were very nice, professional, and caring. They even referred me to someone who could h... Unfortunately my problem did not warrant the service Rumsey provides, however Cody and Justin were very nice, professional, and caring. They even referred me to someone who could help me with my issue. They treated me like a human being. I feel like I have been taken advantage of since buying my home because I have spent hundreds even thousands on issues that still go unresolved. I'm so happy to know that there are people like Cody and Justin who are genuine and companies like Rumsey who care about their customers. Read More
The mitigation team at the Augusta location made quick work of removing the damaged drywall and other materials from our home. Justin provided an in-depth consultation and assured... The mitigation team at the Augusta location made quick work of removing the damaged drywall and other materials from our home. Justin provided an in-depth consultation and assured us that our home would be taken care of. He was professional and friendly. Cody, the mitigation supervisor, was prompt in beginning the work on our home and kept us informed of its progress. The cleanup of our home was quick and professional. I am satisfied with the work Rumsey did on our home. Read More
Rumsey Construction & Restoration Company, Augusta, Ga have displayed excellent customer service since the day I've made contact with them. There receptionist team is AWESOME, the... Rumsey Construction & Restoration Company, Augusta, Ga have displayed excellent customer service since the day I've made contact with them. There receptionist team is AWESOME, the ladies answering the telephone are very nice and they also displayed EXCELLENT customer service skills, every time I called the company, if someone was unavailable, the receptionist always made contact with the team and had a team member return my telephone call. The demolition team is AWESOME as well, I want to give a HUGH KUDOS to Mr. Sherrod and Mr. Edward, these guys are so nice and pleasant, they really took care of me throughout the entire demolition process. I was able to reach out to them anytime of the day if needed. And they where able to answer any questions and concerns I had during the entire process. I just want to SAY THANK YOU SO MUCH to the entire team in AUGUSTA, GA, I sincerely appreciate all of YOU!! ~Olivia Bing Read More
Cannot recommend this company enough! Nika came out after we were having trouble with another water mitigation company. She helped us get set up and situated right away. She treate... Cannot recommend this company enough! Nika came out after we were having trouble with another water mitigation company. She helped us get set up and situated right away. She treated us like family. She also did all her work with a smile and positive attitude. Very grateful she was there to help us! Highly recommend! Read More
This group is outstanding! They drove to Lincolnton, Ga and went all over our 2 levels and the crawl space to determine if we had any water standing or any water damage. We have no... This group is outstanding! They drove to Lincolnton, Ga and went all over our 2 levels and the crawl space to determine if we had any water standing or any water damage. We have noticed a mildew smell a lot when we enter our house through the kitchen door. They found no damage or mildew which was good news for our pocketbook. They stayed such a long time and were very thorough. When they were done, I asked them what we owed them. They said nothing $0.00! They drove about an hour here, spent more than an hour here, and had to drive back another hour. Such good-hearted people.....Nika, Edward, and Sharrad. If you want a consultation, please call them. They are very honest. I recommend them highly! Read More
We absolutely love working with Sallie Shuford at Rumsey Construction - she is the best! She is always available and extremely competent in her field. Plus she does what she says... We absolutely love working with Sallie Shuford at Rumsey Construction - she is the best! She is always available and extremely competent in her field. Plus she does what she says she is going to do, and that right there is gold. Call her for any of your construction or remediation needs! Read More
Shawn and the team at Rumsey were instrumental in completing the repairs to our home that was significantly damaged during hurricane Helene.
If I could give ten stars, I would! Rumsey Construction and Restoration is absolutely AMAZING! They saved our dermatology practice from so much more damage with their incredibly qu... If I could give ten stars, I would! Rumsey Construction and Restoration is absolutely AMAZING! They saved our dermatology practice from so much more damage with their incredibly quick response. Ethan came out the same night—after 9 PM—and worked through the night to ensure all the correct measures were taken for a clean and safe environment. His dedication and communication were outstanding. Ben, his supervisor, has also been fantastic—keeping me informed every step of the way and making the whole process seamless during a very stressful time. I can’t thank them enough for the professionalism, urgency, and care they brought to the job. Truly above and beyond. Highly, highly recommend! Read More
We had a water leak from our A/C unit in the attic. Ethan was awesome! He came in, evaluated our situation and got right to work. He did everything not to inconvenience me as I wor... We had a water leak from our A/C unit in the attic. Ethan was awesome! He came in, evaluated our situation and got right to work. He did everything not to inconvenience me as I worked. He cleaned up behind himself and made sure I approved of his cleaning. He was very kind and considerate. I can't thank him enough for his commitment to a job well done. Read More
I appreciate the rapid response for repair and restoration of ceiling due to water leaks. The technicians Ethan and Josh are very professional, thorough and explained everything st... I appreciate the rapid response for repair and restoration of ceiling due to water leaks. The technicians Ethan and Josh are very professional, thorough and explained everything step by step. Great Job !! I wanted to update my review of Rumsey Construction and Restoration services I received. I would definitely consult with Ramsey Restoration again. They explained the process thoroughly and I just had too trust the process and be flexible with scheduling and undersatand that I was not thier only customer/client. They ensured my needs were important and a priority as they worked my restoration with local Restoration team in Augusta Ga., into thier scheduling, which was most impressive to me. They evaluated the size of the job that needed to be done and coordinated with each service within thier company to ensure each service (water mitigation, demolition, reconstruction, plastering and painting) was handled with expertise. They also worked with me and my insurance company. All i ha Read More