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ACE Solar specializes in providing custom solar energy solutions for residential and commercial properties in North Andover, MA, helping clients reduce energy costs and minimize their carbon footprint. By leveraging advanced technology and expert installation, ACE Solar empowers customers to harness renewable energy, ensuring long-term savings and sustainable living.
Update: Received call back with apologies. The technicians were great in fixing an issue with one of my panels that was installed a few years ago; however, the office staff are h... Update: Received call back with apologies. The technicians were great in fixing an issue with one of my panels that was installed a few years ago; however, the office staff are horrible. I have emailed and left messages in regards to my bill and no one can give me the common courtesy to return a phone call. The way they “charge” for service fees is misleading to the customer. Read More
I've had several problems with my system over the years. Ace's service has greatly improved in the last couple years. They fixed the latest failure in less than three weeks. The... I've had several problems with my system over the years. Ace's service has greatly improved in the last couple years. They fixed the latest failure in less than three weeks. The technician was friendly, and knowledgeable. Thank you Ace Solar. Read More
ACE Solar was very pleasant to work with. From communication, design, install, and follow up issues, service was excellent and the entire staff is professional. The ACE team went o... ACE Solar was very pleasant to work with. From communication, design, install, and follow up issues, service was excellent and the entire staff is professional. The ACE team went over the solar design and discussed step by step the timeline of events and everything discussed was pretty spot on. The only delay was with Eversource paperwork approvals and installing the electrical meters but this was around the holidays so it was expected to be some delays. There was also an issue with one of my electric breakers that was impacted by the solar system, which ACE took care of. Overall, I am very happy working with the ACE team and would recommend to others. Read More
From start to finish ACE Solar has been phenomenal. Pricing was very competitive, communication has been excellent and the quality of work is top notch. I felt comfortable leavin... From start to finish ACE Solar has been phenomenal. Pricing was very competitive, communication has been excellent and the quality of work is top notch. I felt comfortable leaving them at the house with no one home. The last employee out even shook out the entry way carpet. I highly recommend ACE Solar. Read More
It was a pleasure working with ACE Solar. All employees that I worked with were very professional and personable. The work was completed within the quoted time-frame. Also, the ins... It was a pleasure working with ACE Solar. All employees that I worked with were very professional and personable. The work was completed within the quoted time-frame. Also, the installation team and the electricians did a very thorough job cleaning up at the end of each work day and at the end of the project. All employees were very communicative and ACE handled all of the "behind the scenes" permitting work with the Town and with National Grid. So far the performance of the solar panels has exceeded expectations. We will be moving within the next 6 months, and we are seriously thinking of having ACE Solar install solar panels on our new home. Read More
ACE Solar just finished installation on our home, and start to finish it was a great experience. Everyone on the team was super kind, responsive and knowledgeable. It was a smooth... ACE Solar just finished installation on our home, and start to finish it was a great experience. Everyone on the team was super kind, responsive and knowledgeable. It was a smooth and easy process. I would definitely recommend them to anyone. Read More
I interviewed five companies before choosing ACE Solar. They not only had the most competitive price, but they were also terrific to work with and very responsive to all inquiries.... I interviewed five companies before choosing ACE Solar. They not only had the most competitive price, but they were also terrific to work with and very responsive to all inquiries. I worked with Ian, who always took my calls, answered questions, and helped out with any concern. My panels are in place and working, and ACE made the whole process run as smoothly as possible. I would wholeheartedly recommend them to anyone considering going solar. Read More
I interviewed a lot of companies to put solar panels on my home in the Cape. I went with Ace because of a referral, their quote was competitive, they we able to coordinate roof rep... I interviewed a lot of companies to put solar panels on my home in the Cape. I went with Ace because of a referral, their quote was competitive, they we able to coordinate roof replacement and electrical work that needed to be done. It was not a straightforward job for many reasons, and there were complications. However, Ace was very professional, took responsibility for an issue and rectified it, they were good to deal with, and the work got done. Special shout out to Deano in sales who held my hand through the process and was always available. All considered, I am very glad I chose Ace and highly recommend this company Read More
My sales rep Sam, responded to my initial inquiry that very same day. Sam delivered a proposal to me in 2 days. Sam was very knowledgeable, answered all my questions and took me th... My sales rep Sam, responded to my initial inquiry that very same day. Sam delivered a proposal to me in 2 days. Sam was very knowledgeable, answered all my questions and took me through the Ace Solar 6 stage process. Shirley, customer care rep, handled all the permitting, ordering, delivery and installation schedule. From the time I placed my order to the time my panels were installed was 10 weeks. Shane and his installation team arrived on site right on time and had my 4 array solar system installed in 1 1/2 days. Mike, the electrician, hung around for 3 hours waiting for the town inspector to arrive to get everything signed off. I use the Ace Solar app everyday to monitor my system and see how much energy I am producing. Ace provided me with all the necessary documentation to apply for the state and federal tax rebates. Overall my experience with Ace was exceptional and would highly recommend them for your solar project Read More
Working with Ace Solar has been a great experience. At the start of our journey, we interviewed with well over 6 other installers. Many of the installers were pushy and stated that... Working with Ace Solar has been a great experience. At the start of our journey, we interviewed with well over 6 other installers. Many of the installers were pushy and stated that they were the best. Ian the sales person we spoke with was not pushy at all. He was very technical and wanted to help us solve our problems. His estimated price also came in thousands of dollars below one of the other main competitors we were looking at. That competitor also was offering less panels for a higher price. We finally decided to go with Ace because of the friendliness of the sales representative, they're technical competence in solar and all of the great reviews that were posted about them. They just finished the install today and we're looking forward to generating electricity once the inspections are done. Read More
During the whole process from the initial assessment and quote to the completion of the installation of our solar system Ace Solar and their teams provided an excellent service, th... During the whole process from the initial assessment and quote to the completion of the installation of our solar system Ace Solar and their teams provided an excellent service, they have been extremely professional, very thorough and very pleasant to work with. Their installation was very clean, smooth and on time. I was very impressed with how their teams work together in harmony, their schedules very well synchronized and everything was completed on a timely basis as promised. Upon the final inspection the inspectors were impressed and commended their clean and thorough work. My project contact at Ace Solar was very involved and caring throughout the whole project, and he reached out to me during the multiple stages of the project to explain the next steps and to walk me through the plan for that stage. He was always responsive and always followed up with me with the necessary details any time something needs to be done. If you are looking for a Solar vendor in their area of serv Read More
Very satisfied with the installation and performance of the system. System output actually exceeds my expectations. Ace Solar has followed through with all all contracted requireme... Very satisfied with the installation and performance of the system. System output actually exceeds my expectations. Ace Solar has followed through with all all contracted requirements. I would use again without hesitation. Read More
I couldn't be any happier with my solar installation from ACE Solar. From the start, they responded to my e-mails and calls within hours and took time to answer all of my question... I couldn't be any happier with my solar installation from ACE Solar. From the start, they responded to my e-mails and calls within hours and took time to answer all of my questions. They handled the entire process, from design to permits to installation to utility company interface, quickly and efficiently while I was away. They took care of setting up the SRECs with a broker and followed up with me on numerous occasions after the installation. The entire process was seamless and quick. Oh, I just received my first electric bill since the installation; it was a credit balance for $28.32. Awesome! EDIT: It is now May 3, 2022 and my system has been down since January (almost 4 months). The problem has been a faulty inverter but despite repeated communication with Ace Solar, they have not responded. I have incurred significant electric bills from the local utility and have lost the ability to generate SREC credits. The initial installation was great but their follow up service STIN Read More
The entire team at ACE Solar has been a pleasure to work with. My salesperson Sam Willis contacted me via EnergySage when I was shopping around for a solar installer. Sam was respo... The entire team at ACE Solar has been a pleasure to work with. My salesperson Sam Willis contacted me via EnergySage when I was shopping around for a solar installer. Sam was responsive, knowledgeable and never pushed me towards anything I didn't want. Sam worked with me to update the proposal to include more panels and switch to a microinverter solution. I signed the contract at the end of January 2023, had my site visit about four weeks later, and the panels were installed mid-April 2023. The install crew finished the entire job in less than a day and was absolutely phenomenal - they were professional, courteous and didn't take any shortcuts or cut corners. They cleaned up after themselves meticulously - one of the electricians even came inside to vacuum the attic insulation that fell down during the install. The inspections and utility approvals took another two months and I received permission to operate in mid-June 2023. Shirley Mapes (the customer care mananger) kept me updated Read More
I reached out to ACE Solar to ask a number of questions about my existing system that they had nothing to do with. I needed some information for a particular situation I’m in, and... I reached out to ACE Solar to ask a number of questions about my existing system that they had nothing to do with. I needed some information for a particular situation I’m in, and Mike from ACE gave me his attention immediately and walked me through his thoughts. I really appreciated the prompt attention he gave me—especially because he could’ve easily ignored me. Read More