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Juan's customer service was great! He took time to listen to my concerns and offer me viable solutions. I can't rate him with 5 stars until I receive my next bill. Then I can confirm all the things of... Juan's customer service was great! He took time to listen to my concerns and offer me viable solutions. I can't rate him with 5 stars until I receive my next bill. Then I can confirm all the things offered to me are exactly what I receive. If the new rate is exactly what he quoted me over the telephone and I get the free thermostat with professional installation, I will then change my trading to 5 stars. Read More
At Gexa Energy, we’re more than an electricity provider — we're your local energy partner committed to serving the needs of our fellow Texans. We understand Lone Star living, which is why we offer flexible Texas electricity plans for your home or business. With competitive prices and a range of options to fit your needs, it’s easy to customize your best solution. As one of the original Texas retail electricity providers, founded 25 years ago in Houston, we’ve built a legacy of quality service, community commitment, and uncompromising value.
Juan's customer service was great! He took time to listen to my concerns and offer me viable solutions. I can't rate him with 5 stars until I receive my next bill. Then I can confi... Juan's customer service was great! He took time to listen to my concerns and offer me viable solutions. I can't rate him with 5 stars until I receive my next bill. Then I can confirm all the things offered to me are exactly what I receive. If the new rate is exactly what he quoted me over the telephone and I get the free thermostat with professional installation, I will then change my trading to 5 stars. Read More
I had the pleasure of speaking with agent Joseph and he was able to help me get my plan switched to my husband's name on the 55+ plan. He was very knowledgeable and explained thing... I had the pleasure of speaking with agent Joseph and he was able to help me get my plan switched to my husband's name on the 55+ plan. He was very knowledgeable and explained things in detail where I could understand. Thank you so much Joseph (birthday twin) it was an absolute pleasure speaking with you today. Gexa give this gentleman a raise and free coffee for life ❤️ Read More
David spent a lot of time providing the most excellent customer service one could ever expect to receive. He was truly kind, informative, reviewed information to make sure I unders... David spent a lot of time providing the most excellent customer service one could ever expect to receive. He was truly kind, informative, reviewed information to make sure I understood everything. We learned about each other's culture and shared bilingual conversation, which I found very connective. In the end, I was locked into the lowest rate I have seen anywhere, after hours of research and multiple phone calls, with no gotchas in the mix (9.3 cents per kwh for usage of 1000 to 1999 kwh - includes Centerpoint pass through charges). I am truly grateful to David and Gexa energy. 💯💝☮️👍🫂 Read More