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Carter's My Plumber specializes in drain cleaning and sewer line repair for residential and commercial clients in the Indianapolis area. Utilizing advanced technology and eco-friendly methods, they effectively diagnose and resolve plumbing issues, ensuring efficient drainage systems and minimizing property damage. Their expertise in both preventative maintenance and emergency repairs makes them a reliable choice for maintaining healthy plumbing infrastructure.
John was great very thorough and explained everything before, during, and after completion. He was quick to say new water heater instead diagnosed the issue and was able to it res... John was great very thorough and explained everything before, during, and after completion. He was quick to say new water heater instead diagnosed the issue and was able to it resolved. Read More
Jacob was one Of the nicest Plumbers, And all around great guy. He took his time to explain everything to me, even the things That I needed to correct at a later date. He made sure... Jacob was one Of the nicest Plumbers, And all around great guy. He took his time to explain everything to me, even the things That I needed to correct at a later date. He made sure that before he left I was happy And my job was done correctly. Thank you again Carter's Plumbing I would definitely have you back When I need you, LOL Don't come before then! Lol 😆 Read More
We had Hudson plumbing and the did not fix the problem. Carters my Plummer came out and fixed it right away. My Mother 83 years old and couldn’t use bathroom because we were plugg... We had Hudson plumbing and the did not fix the problem. Carters my Plummer came out and fixed it right away. My Mother 83 years old and couldn’t use bathroom because we were plugged up with blockage. Thank goodness for Carters my Plummer. Harry Miller was amazing. Very professional and knowledgeable . I will use Catersmyplummer from now on!!! Read More
Jody came to our house and gave a very detailed explanation of what was wrong and all the options of service. He was very knowledgeable, professional and friendly! We decided to ha... Jody came to our house and gave a very detailed explanation of what was wrong and all the options of service. He was very knowledgeable, professional and friendly! We decided to have them install a new water heater and they were able to do it the same day! Alex was our technician/installation guy and he was also very professional and polite. He did an excellent job and we were impressed with his work! It was done quick and the water heater was the best installation we’ve had! (Unfortunately, we’ve had a few). I highly recommend Carter’s! They are worth the price paid! We didn’t miss one day of hot showers! Read More
Techniction was straight forward, clean and honest. My only issue is that when making my appointment I told the person that sets it that I had an O Smith water heater and the pilot... Techniction was straight forward, clean and honest. My only issue is that when making my appointment I told the person that sets it that I had an O Smith water heater and the pilot light would not stay lit after lighting. When the tech was here, he said that your company does NOT service that brand. I feel that I should have been informed of this as opposed to the tech informing me. This resulted in an estimate for a replacement unit as the only option. So in a nutshell, it felt like I paid the $79 service fee, not for service but to be presented with 3 bid options to purchase a new unit only. I do understend that the tech should be paid for his time and any expense incurred ie vehicle fuel etc., I agree that the fee was fair and reasonable. But if your company does not service that brand. The customer should be told so as avoid paying a fee for service of a brand that you do not service. Other then that I feel that Carter is a solid company and still holds my trust for my future plum Read More
Zach and Deb came over today after we had lost our hot water. They did an amazing job installing a new heater. They were friendly and polite and were great with our pups. Amazing s... Zach and Deb came over today after we had lost our hot water. They did an amazing job installing a new heater. They were friendly and polite and were great with our pups. Amazing service would call them again! Read More
The guys were really good, set up a new hot water heater and sump pump for us. They were professional and explained everything. They found an additional issue with the plumbing and... The guys were really good, set up a new hot water heater and sump pump for us. They were professional and explained everything. They found an additional issue with the plumbing and fixed it at no extra charge. Read More
Requested to replace 2 toilets and update water shut off valves. Both done within a day. Visit was professional and courteous. Although we did have an issue with one toilets not... Requested to replace 2 toilets and update water shut off valves. Both done within a day. Visit was professional and courteous. Although we did have an issue with one toilets not being sealed correctly (thankfully no leaks) - a service call to Carter got that remediated right away with no hassle or problems. Read More
I will always call Carters because they provide the best work at very reasonable rates. Alex Redelman installed a new sewage drain pipe under my house. Isaiah Huck installed a ne... I will always call Carters because they provide the best work at very reasonable rates. Alex Redelman installed a new sewage drain pipe under my house. Isaiah Huck installed a new kitchen sink drain stopper. Both techs did a wonderful job and were very nice and courteous. Carters also tore out and installed a new bathroom in my house a few years ago, I have nothing but good things to say about everyone at Carters. Thank you so much! Read More
Incredible experience start to finish. Scheduling was easy, technicians showed up on time, and were super friendly and professional. They were able to diagnose and fix the issue ho... Incredible experience start to finish. Scheduling was easy, technicians showed up on time, and were super friendly and professional. They were able to diagnose and fix the issue honestly and exceeded my expectations! Highly recommend! Edit: a month or two later I called Carter back to replace our water heater. Again, really impressed with their friendly and knowledgeable staff. Straightforward pricing and no surprises. They were able to replace the water heater the same day. Thank you! Read More
What started as a routine accessory switch out, we found unique problems and needed help. Has to be the most honest and fair company I have used in a while. The pricing was great a... What started as a routine accessory switch out, we found unique problems and needed help. Has to be the most honest and fair company I have used in a while. The pricing was great and they communicated expectations very clearly. Will definitely use them for all plumbing needs going forward. Read More
We had two wonderful plumbers come out to fix a leak behind the shower wall. They explained everything and talked us through each step. Very respectful young men amd the DeBow fami... We had two wonderful plumbers come out to fix a leak behind the shower wall. They explained everything and talked us through each step. Very respectful young men amd the DeBow family highly recommend Carter's!!!! Read More
John was fantastic!! He came out to find out why we were having low pressure in 2 of our faucets! It was a quick fix because he knew exactly what to look for and how to fix them. I... John was fantastic!! He came out to find out why we were having low pressure in 2 of our faucets! It was a quick fix because he knew exactly what to look for and how to fix them. I can’t say enough about how professional that he was as well! Thank you Carter Plumbing! Read More
Water stopped working at 10 PM last night and Carters Plumbing was able to send John out to our house the next day to fix it! Our pipes had frozen due to the cold temps. Lucky for... Water stopped working at 10 PM last night and Carters Plumbing was able to send John out to our house the next day to fix it! Our pipes had frozen due to the cold temps. Lucky for us, John was able to troubleshoot the situation, use a heat gun on our pipes, and get our water up and running all in 30 minutes! Super kind and thoughtful technician, also gave us tips on how to prevent them from freezing again. Thank you so much John! Read More
I needed a new toilet because subfloor had ruined flange. John did an amazing job and even hooked up my new vanity. Old houses are a challenge but he got it done, super great guy!
I had a problem with very low water pressure in my shower. I swapped out the shower head and another company replaced the cartridge in the shower valve, both to no avail. The other... I had a problem with very low water pressure in my shower. I swapped out the shower head and another company replaced the cartridge in the shower valve, both to no avail. The other company advised that my entire shower valve needed to be replaced, a very expensive repair......not to mention the cost of damage done to wall and tile in the process. Before committing to that, I called Carter's My Plumber to get a 2nd opinion. They promptly dispatched John and his apprentice Carter to my house. They were extremely professional, knowledgeable, and friendly as they meticulously examined and analyzed the situation and patiently explained what they found and answered all of my questions. Bottom line: they had to make adjustments to my new valve cartridge that the other company had installed and that fixed the problem with my shower......at less than 1/10th of the cost of replacing the valve. Wow! Thank you very much, Carter's My Plumber, and specifically your employees, John and Carter! I'm so Read More
I have to take this minute to tell you my experience with these two gentlemen and Carter's Plumbing. John and Carter installed my new water heater today. These two guys that showe... I have to take this minute to tell you my experience with these two gentlemen and Carter's Plumbing. John and Carter installed my new water heater today. These two guys that showed up I honestly couldn't have asked for anything more perfect than what they did, how they performed and the highest level of excellence and kindness given from both of them. Absolutely the best and I couldn't have gotten any better anywhere else. Carter's Plumbing is beyond the most top notch family business I believe I've ever came across in my time and I worked personally for a few family owned businesses when I was young . I am not a rich person and needed help and Carter's Plumbing, Danny, John and Carter treated me more humble and kind than I ever could have imagined. Trust me when I say this amazing work that got done today thanks to John and Carter I will be taking care of my mom with hot water again. From my family to John and and of Carter's Plumbing we so humbly thank all of you for your kindness a Read More
I knew I needed to replace the water heater after it had been leaking and the hot water ran out. I went online Sunday and was able to get an appointment for Tuesday afternoon. Mar... I knew I needed to replace the water heater after it had been leaking and the hot water ran out. I went online Sunday and was able to get an appointment for Tuesday afternoon. Mark was the first to come out and look at my old unit. Hey did a thorough assessment and gave me options. I had a 13 gallon tank, but 14 gallon tanks are cheaper so Mark made sure the measurements would work. Mark walked me through all of my options and was able to get a technician out the same day. My technician was John P. John called when he was 30 min from my home making sure I was still available. John was nice and explained what he was going to do and the best options for moving tanks in and out of the house. A few hours later, the new water heater was in! John ran through what he did, showing me pictures and explaining where things were. John then answered my questions and took payment before leaving. Had a great experience with Crater’s My Plumber and I’m grateful that over the next years they will be Read More