Braxton Automotive Howell Mill - European

After receiving a sky high estimate from my BMW dealer I called Braxton on the recommendation of a neighbor.. They were fabulous , through and saved me from purchasing a new tire that the dealer had r... After receiving a sky high estimate from my BMW dealer I called Braxton on the recommendation of a neighbor.. They were fabulous , through and saved me from purchasing a new tire that the dealer had recommended. I actually first called another repair shop far from me( thanks siri) and when I told them I’d meant to call Braxton they said “ oh, i know those guys. They are great and They’ll treat you right. So regular folks and other mechanics recommend them! Me too… and they saved me $500 off the dealer quote! Read More

Effective and friendly customer service. They were able to service my Volkswagen same day after my engine light came on, identifying and fixing the problem promptly. They also provide full transparenc... Effective and friendly customer service. They were able to service my Volkswagen same day after my engine light came on, identifying and fixing the problem promptly. They also provide full transparency into the results of the diagnostic tests run and costs to fix so you can decide what work you do or don’t want done. Potentially on the slightly higher end for cost, but still felt reasonable and in my opinion worth it for the customer service and expertise in European vehicles. Read More

Great experience at Braxton Automotive on Howell Mill Rd. I had an appointment for an oil change and they took my car early. I was grateful because I just got off work and I live an hour away. The sta... Great experience at Braxton Automotive on Howell Mill Rd. I had an appointment for an oil change and they took my car early. I was grateful because I just got off work and I live an hour away. The staff was professional and courteous. I would definitely recommend anyone needing car care service to them. Read More

Braxton Automotive has given me excellent service through the years due to Jason. I depend on Jason for his honesty and knowledge and trust him thoroughly when it comes to advising me as what my BMW... Braxton Automotive has given me excellent service through the years due to Jason. I depend on Jason for his honesty and knowledge and trust him thoroughly when it comes to advising me as what my BMW needs. I wouldn't trust my car to anyone else. Read More

Braxton Automotive on Howell Mill is the only place I trust with our family cars. They’ve been taking care of us for over 15 years, and their team has always been professional, honest, and reliable. I... Braxton Automotive on Howell Mill is the only place I trust with our family cars. They’ve been taking care of us for over 15 years, and their team has always been professional, honest, and reliable. It’s rare to find a shop with this level of integrity and consistency. Highly recommend them! Read More

I’ve been using Braxton for service on our BMWs for 7 years and have always been pleased. Most recently a four wheel brake job on our 428i was done as specified on time and reasonably priced. Their st... I’ve been using Braxton for service on our BMWs for 7 years and have always been pleased. Most recently a four wheel brake job on our 428i was done as specified on time and reasonably priced. Their staff are always a pleasure to work with. Read More

I was so happy with my experience with Braxton Automotive. The service advisors and management were very informative and straight forward on what needed to be done with my BMW X4. The techs did a grea... I was so happy with my experience with Braxton Automotive. The service advisors and management were very informative and straight forward on what needed to be done with my BMW X4. The techs did a great job and the car is now in perfect condition! Thank you all for your constant updates on my car and letting me know what to expect in price. Everyone seems to be well educated on everything I needed to know and they made my day! I won't go anywhere else but Braxton Automotive from now on! Thank you to your team Read More

I recently acquired a unicorn - it's a mint condition diesel BMW 3-series. If you want to talk about panic, it's the search for a trustworthy diesel technician in Atlanta who is NOT located OTP and wh... I recently acquired a unicorn - it's a mint condition diesel BMW 3-series. If you want to talk about panic, it's the search for a trustworthy diesel technician in Atlanta who is NOT located OTP and who does NOT focus on emotional support pickups. **Braxton to the rescue. One of the senior members of the team, Jason, has personal experience (past and present) with this exact engine and is able to talk to the finest points of this elegant yet complicated powerplant. I might spend half of my disposable income at Braxton over the next two years, but 1) I know every dollar will move the ball down the field and 2) this vehicle is 100% worth it. Put your trust in this team. Read More

This is my second time using this location. They are super professional and on top of getting your service done in a timely manner. They are very reasonable price wise. I was highly satisfied. I have... This is my second time using this location. They are super professional and on top of getting your service done in a timely manner. They are very reasonable price wise. I was highly satisfied. I have a Volvo S 60 and they certified to fix European cars. They have a nice waiting area with coffee and water.I’ll be back for future services Read More