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The Appliance Guys specialize in the repair and maintenance of household appliances, serving residential clients throughout Indianapolis. With expertise in a wide range of brands and models, they provide efficient, cost-effective solutions that extend the lifespan of appliances while minimizing disruption to their customers' daily routines.
Brent has been just amazing to work with! We use the Appliance Guys frequently at our community, and he is by far the friendliest and informative tech we have had. Hope he is our... Brent has been just amazing to work with! We use the Appliance Guys frequently at our community, and he is by far the friendliest and informative tech we have had. Hope he is our one and only Appliance Guy in the future. Could not recommend Brent enough! Read More
My initial encounter was not the best with the first tech I had. I was really un happy with my results and how they handled my claims for my washer and dryer. I had to reachout whe... My initial encounter was not the best with the first tech I had. I was really un happy with my results and how they handled my claims for my washer and dryer. I had to reachout when the tech did not show. I was on the verge of calling management but today they sent out James Fritz. Before his arrival he called to not just inform me he was on his way but he also apologized for coming late to my appointment. He was very professional and efficient. He repaired, cleaned, and tested the dryer before he left. Hey also confirm that my washer was indeed broken and needs some work done. I feel confident that the rest of this experience will be better than when it started. James did an amazing job today. Read More
The technician I believe his name was Brent. Was knowledgeable, courteous, though my issue could not be resolved in one visit, due to no fault of his own. I trust he will be able t... The technician I believe his name was Brent. Was knowledgeable, courteous, though my issue could not be resolved in one visit, due to no fault of his own. I trust he will be able to fix my issue when he returns. I like the fact I will have the same technician someone who's already aware of the situation and not somebody with no real knowledge of the issue will be returning to complete my repair. Read More
Both Charles (on site) and the office staff were excellent to work with. They were professional, responsive, thoughtful, timely, communicative and effective. Given the circumstance... Both Charles (on site) and the office staff were excellent to work with. They were professional, responsive, thoughtful, timely, communicative and effective. Given the circumstances we couldn't have expected more than we got in service. Their analysis and their solution were on-target. Very appreciative. Read More
Brent is awesome!! Angela Amber and Kimberly have been awesome as well!!! I had a heck of a time getting stuff done but it's perfectly fine it's fixed and no more going to the Lan... Brent is awesome!! Angela Amber and Kimberly have been awesome as well!!! I had a heck of a time getting stuff done but it's perfectly fine it's fixed and no more going to the Landry mat!!! Read More
The Technician Brent was fabulous. He had us back up and running quickly. He was friendly and very knowlegdeble. The process easy and the technician was promp and professional.... The Technician Brent was fabulous. He had us back up and running quickly. He was friendly and very knowlegdeble. The process easy and the technician was promp and professional. Would certainly use them again for our next appliance repair! Read More