Hometown Hero Appliance Repair

Excellent and timely work completed on my washing machine. Great communication. Respectful and professional, I felt very comfortable and happy with my quote and the completed work. Will use and recomm... Excellent and timely work completed on my washing machine. Great communication. Respectful and professional, I felt very comfortable and happy with my quote and the completed work. Will use and recommend again in the future. Read More

Ky Sage, with Hometown Hero Appliance Repair, came today to service our Kitchen Aid Ice Maker. He was friendly, efficient, and professional. He went locally to get the part that was needed and got it... Ky Sage, with Hometown Hero Appliance Repair, came today to service our Kitchen Aid Ice Maker. He was friendly, efficient, and professional. He went locally to get the part that was needed and got it fixed much quicker than if we had had to order the part and wait 2 weeks for the repair. We really appreciated his industry and “can do” attitude. He is highly trained and experienced having worked in the industry for at least 10 years. We highly recommend HOMETOWN HERO APPLIANCE REPAIR. They have worked on various appliances in our home numerous times. Read More

Prompt and professional. Good communications. The technician did an excellent job of explaining the problem and discussing the options. I would highly recommend Hometown Hero Appliance Repair.

Best appliance repair service I've had in 50 years!! All aspects of customer service exceeded my expectations.You should be proud to have someone with Chance's abilities working for you. He is excep... Best appliance repair service I've had in 50 years!! All aspects of customer service exceeded my expectations.You should be proud to have someone with Chance's abilities working for you. He is exceptional. Read More

Chance & his associate showed up about 30 minutes after the appointed time. Otherwise they were very friendly and efficient at evaluating the situation. I felt they gave good honest advice. Will be ca... Chance & his associate showed up about 30 minutes after the appointed time. Otherwise they were very friendly and efficient at evaluating the situation. I felt they gave good honest advice. Will be calling them again if any other repairs needed Read More

The technician was on time kept us informed. Knew exactly what the problem was. Said that it was a common thing with these types of refrigerators. I will say in the future. I will not buy another Sams... The technician was on time kept us informed. Knew exactly what the problem was. Said that it was a common thing with these types of refrigerators. I will say in the future. I will not buy another Samsung or l. G refrigerator. Overall positive experience. I will recommend it to our homeowners association. Read More

Chris arrived on time with the tools he needed to diagnose and repair our appliances. He clearly explained the problem and proposed solutions. He quickly repaired our washing machine and ran a cycle t... Chris arrived on time with the tools he needed to diagnose and repair our appliances. He clearly explained the problem and proposed solutions. He quickly repaired our washing machine and ran a cycle to make sure the problem was solved. He gave us options to fix the controls in our range and didn’t pressure us to buy another part right away. We will definitely call Hometown Hero’s next time and refer our friends Read More

Anthony attempted to repair our trash compactor. Unfortunately, parts are out of date, but he was able to get it running for us until we can make other arrangements. He was awesome. Very thorough and... Anthony attempted to repair our trash compactor. Unfortunately, parts are out of date, but he was able to get it running for us until we can make other arrangements. He was awesome. Very thorough and very knowledgeable. Read More

Chris came out to work on our Bosch oven and was so knowledgeable and friendly. Part was ordered and Chris came back to complete the repair. We will use this company for all of our appliance repair... Chris came out to work on our Bosch oven and was so knowledgeable and friendly. Part was ordered and Chris came back to complete the repair. We will use this company for all of our appliance repair needs - they were great to do business with! Read More

I wanted to express my gratitude and appreciation for this company. They are amazing and have the best customer service. Chris (the technician) went above and beyond and fixed my refrigerator ice make... I wanted to express my gratitude and appreciation for this company. They are amazing and have the best customer service. Chris (the technician) went above and beyond and fixed my refrigerator ice maker. The people at the office were also so responsive in scheduling my appointments and were so easy to work with. I am just so happy that after months of struggling with an ice maker that leaked water and made weird noises is now fixed! I highly recommend this company to anyone who has appliance issues. Read More

Heroes' they are. Each and every person I dealt with were excellent and beyond. Chance is the tech who came to get everything back to rights and his knowledge and easy manner dealing with the repair w... Heroes' they are. Each and every person I dealt with were excellent and beyond. Chance is the tech who came to get everything back to rights and his knowledge and easy manner dealing with the repair was refreshing. He gave me sage advice for use and maintenance of my stove ongoing and went over and above making sure all was tidy before leaving. Thank you to him and this excellent company. Read More

We had a warranty call, so we didn't pay for our service... Chris was great! Friendly, super nice, did the work... 100% excellent customer service. Thank you, Chris! While we don't have appliance is... We had a warranty call, so we didn't pay for our service... Chris was great! Friendly, super nice, did the work... 100% excellent customer service. Thank you, Chris! While we don't have appliance issues regularly, now that we've had HHAR out, there's no reason to consider calling anyone else. Read More

Jimmy did an outstanding job of diagnosing and repairing our dryer! He was also very courteous and professional! I would absolutely recommend Hometown Heroes and Jimmy for your in home appliance repai... Jimmy did an outstanding job of diagnosing and repairing our dryer! He was also very courteous and professional! I would absolutely recommend Hometown Heroes and Jimmy for your in home appliance repair needs! Read More

It was so great working with Jimmy. He was professional and friendly, and explained what he was doing, so we could understand what went wrong with our oven. When the part we needed was discontinued, h... It was so great working with Jimmy. He was professional and friendly, and explained what he was doing, so we could understand what went wrong with our oven. When the part we needed was discontinued, he weighed buying a refurbished part second hand versus rebuilding the board, and went with the option that had the greatest probability of success while also being within our budget. Creative problem solving at its best. Would 100% hire again. Read More

I had an excellent experience with the appliance service. Chance was punctual, professional, and very knowledgeable. He quickly diagnosed the issue and, most importantly, was honest about the best opt... I had an excellent experience with the appliance service. Chance was punctual, professional, and very knowledgeable. He quickly diagnosed the issue and, most importantly, was honest about the best options for repair. He clearly explained what made the most sense and didn’t try to upsell anything unnecessary. The repair was completed efficiently, everything was tested thoroughly, and he left the area clean. I really appreciated his transparency and integrity. I highly recommend this appliance service — and especially Chance! Read More