Carlette Henderson

I am delighted with the repair work Robert Irwin Jewelers performed on my bracelet. They did an exceptional job, returning it to me in pristine condition. Carmen's customer service was superb, making the entire process smooth and pleasant. I wholeheartedly recommend their services.

Ronnie Call

This was my first time in this store only needing a watch band sized. The service was excellent, and quick. The lady helping me was really personable which I always appreciate.

TJ Stuckey

Nicole and Carmen were very helpful. I needed multiple watches resized, cleaned and batteries replaced all done same day and they were happy to take care of it and very pleasant to work with.

Tracy Anderson

The staff at Robert Irwin Jewelers were amazing to work with and took amazing care of us while we were in their store purchasing my ring. Will definitely buy from them again! 😊

mark dial

We had an amazing experience at Robert Irwin Jewelers that I can’t help but share. Ms Rita and Ms Nikki were super helpful and friendly, most of all, truly efficient and meticulous. We walked in to have battery replacement for watches and … More

Thomas Richards

The customer service from the Ladies were amazing. I sold some jewelry I received a very fair price and they were totally honest at it. And bought a new watch in the process. This will be my favorite jewelry store. Check it out you’ll be very impressed.

Eugene Quintana

Rita was very helpful and patient with my choices. She a was also very helpful in suggesting and educating me on the kind of jewelry I was looking for. A very pleasant experience indeed.

Karen Love

Rita was helpful and kind. She assisted me in finding a necklace for my god daughter. I was in and out in less than 30 minutes. The price was great as well!

Rami S.

Great experience today. Rita and the team took great care of us. We didn’t feel rushed so I’ll be back for sure. Thank you!

Ted Clow

My wife had a family heirloom bracelet re-monogrammed after the first wore off over the years. Robert Irwin Jewelers did a fantastic job! She said the redo looks better than the original engraving.

Michael Marlow

Jack and Nikki were great. They were so helpful when we were picking out our engagement and wedding rings. They showed us all the options and helped us decide what worked best for us.

Tommy Hudson

Rick and Rita promptly repaired my wedding ring that I had bent. I always use Robert Irwin Jewelry for my watch and Jewelry Repairs. Very customer friendly, competent, and nice people! Highly recommend!

Stacy Lunsford

Jack was so professional and caring about our purchase and it didn't even take the while 30 minute appointment to finish my order. Very fast and they were just the Best! Thank you for the roses and chocolate too!!

Lauren English

Everyone was super helpful and personable here. I really appreciated how they kept me in the loop with timeframe of repair! Will definitely come to them again for any of my jewelry need!!

Carol Joyner

I grew up in Conway, AR and made all my jewelry purchases at Fletcher Smith’s Jewelers. Three generations of the Fletcher Smith family ran the store for 99 years, until they closed in January, 2018. … More

John Withrow

Went in to get a watch battery replaced and the store manager, Ms. Nikki, did a great job on a small purchase like that. They fixed the watch quickly and reset it to the correct time and gave me 2 boxes of chocolates for the kids. Highly recommend this jeweler and the staff!

Kenzie Hildreth

Absolutely love this place!!! I’m a returning client and I just had them re-tip with claw prongs and solder them together then dipped again to make it look brand new. It looks literally brand new! I will be coming back of course! I’ve recommended so many of my friends here and will continue to do so!

Melissa Goodson

Every visit to Robert Irwin jewelers is always a pleasure! My sweet husband got me a beautiful bracelet for Valentine’s Day there this year. We’ve gotten many items before. The staff is always friendly and eager to please. Rita helped us find just the bracelet that I wanted!! I would highly recommend giving them a visit.

Benjamin Peet

We went in to get earrings for our daughter. Jack was very nice and helpful. He went above and beyond to get us exactly what we wanted and they had very reasonable prices for the quality. Highly recommended!

amanda jones

Wonderful experience! Jack and Nancy were very knowledgeable and helped me find the perfect piece within my budget. Excellent service! I’ll certainly be coming back!

Kimberly Tanner

We came in on the hunt for a replacement pair of hoops for my daughter after countless failed attempts at other shops. They immediately got to the books and measured her single hoop to find a modern replica. They came in less than a week … More

Lana Roach

Thank you for all your hard work and making us feel welcome in your store. We got it exactly what we wanted. The trade-in was awesome.

Zeinab (Zeina)

This is the best jewelry store I’ve ever been ! They sized my ring right away and I didn’t have to come back to get it. Rita is such a sweet lady ! Im definitely coming back for more !