Herbie

Always helpful, always kind. Everyone is treated professionally and with courtesy. I went in looking pretty rough but was treated no different than other customers. The staff explained what I didn’t know about the company and assisted me in … More

Laura Davis

Matt & Brandon didn’t tell us they closed 10 minutes prior to us walking in. They welcomed us with smiles and let our daughter pick out her birthday item. It wasn’t until we were checking out that we learned they were closed before we … More

Grat8ful

Brandon is amazing! Talk about top tier customer service! He was so patient and fun all in one! He showed me all the custom pieces that were available to me! As much as I’ve shopped in Dallas at Kendra Scott, I’ve never been introduced to … More

Sara Runyon

My daughter and I went to the Kendra Scott store in Little Rock, Arkansas, to replace a heart on her earring that she lost. The manager, Matt, was so kind! He took us right to the color bar for a replacement and to my surprise didn’t charge us a dime!! The BEST customer service!!!

Madeline Balkcom

Brandon was so helpful!! As an employee for the company I love to see above and beyond customer service. I was on a hunt for a necklace that is no longer made. I gave this store a call and he was more than happy to do a sale for me and ship it!

sivilized artisan

My heart so full I forgot to get the gentleman's name that went above and beyond with a "mom" necklace. If you're looking for a staff with their hearts in the right place: this. Is. It. Onelove

Lauren Urke

Alana was great! I came in with 4 of my friends to get matching rings and she brought us right to the color bar and let us try everything out. The end result was amazing and we were so happy she helped us out!

Chris Manning

It's my wife's birthday month and she was so excited to pop into Kendra Scott to pick out a beautiful necklace with a birthday discount. So sparkly. Like a kid in a candy store lol..

Addison Baker

The customer service was amazing! The receipt says that the woman who helped us was Arlette, so I'm going to assume it was her. I had a broken necklace and she replaced it with a new one! I was also shopping for prom jewelry and she asked … More

Lauryn Rayburn

Brandon at the Kendra Scott store in the promenade was absolutely amazing! I needed to find a gift for my daughter’s graduation and he was so helpful and patient with me! I am so grateful for how easy he made my shopping experience. He really went above and beyond! Thanks, Brandon!