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About Independent Home
Independent Home is a leading national provider of walk-in tubs. We provide in-home sales consultations, design and custom assemble tubs, manage the installation and provide post-purchase customer service and warranty support. We are here to help you experience a safe, enjoyable bathing experience by alleviating the stress and heartache associated with reduced mobility. Our walk-in tubs can get you back to living independently and comfortably while allowing you to stay in your home longer. We have been in business since 2008 and have installed over 10,000 walk-in tubs across 48 states.
About Independent Home
Independent Home is a leading national provider of walk-in tubs. We provide in-home sales consultations, design and custom assemble tubs, manage the installation and provide post-purchase customer service and warranty support. We are here to help you experience a safe, enjoyable bathing experienc...
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Reviews
(3) Reviews for this company
1 Stars
(0)
2 Stars
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3 Stars
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4 Stars
(1)
5 Stars
(2)
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Doug Bourassa
Great company to deal with. Srephanie, our sales professional, was pleasant and thorough. Good quote, better when involved Manager. NO PRESSURE, signed agreement when we were ready! Zabrena, Alan, Taylor & Nicole were fantastic scheduling and excellent customer service. James and his installation crew were professional, knowledgeable and courteous. Excellent customer experience from start to finish! Services Bathtub installation
D
Dovie-Sue McCormick
Independent Home installer Jeff Ritchie did an awesome job with installing our new walk in tub. After the installation of the new walk in tub, he show us how all the fixtures worked. Excellent job in his exclamation of each fixture. Clean up afterwards was great, I did not have to do anything. All the debris was taken out and placed in his vehicle and taken away from premises. We are totally happy with our purchase. From a unusable tub to a safety therapeutic walk-in. How sweet it is! Services Bathtub installation
K
Kevin Horn-Pacheco
Overall, I am pleased with the walk-in tub itself; however, I do have concerns regarding the installation process. While the installation was completed in one day as promised, several issues were left unresolved. The installers removed my bathroom door frame to fit the tub, but when reinstalled, the frame was poorly aligned and partially splintered, causing the door to rub at the top. In addition, where the tub was forced into place, my bathroom closet door now rubs when opened or closed. The shelf in the middle of the tub collects water, raising concerns about potential mold growth. The molding along the wall, from ceiling to floor, is also buckled in one section, leaving a visible gap. In summary, while I am satisfied with the tub’s function and overall quality, I am disappointed with the condition in which parts of my bathroom were left after installation. Services Bathtub installation
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Reviews
(3) Reviews for this company
1 Stars
(0)
2 Stars
(0)
3 Stars
(0)
4 Stars
(1)
5 Stars
(2)
K
Kevin Horn-Pacheco
Overall, I am pleased with the walk-in tub itself; however, I do have concerns regarding the installation process. While the installation was completed in one day as promised, several issues were left unresolved. The installers removed my bathroom door frame to fit the tub, but when reinstalled, the frame was poorly aligned and partially splintered, causing the door to rub at the top. In addition, where the tub was forced into place, my bathroom closet door now rubs when opened or closed. The shelf in the middle of the tub collects water, raising concerns about potential mold growth. The molding along the wall, from ceiling to floor, is also buckled in one section, leaving a visible gap. In summary, while I am satisfied with the tub’s function and overall quality, I am disappointed with the condition in which parts of my bathroom were left after installation. Services Bathtub installation
D
Dovie-Sue McCormick
Independent Home installer Jeff Ritchie did an awesome job with installing our new walk in tub. After the installation of the new walk in tub, he show us how all the fixtures worked. Excellent job in his exclamation of each fixture. Clean up afterwards was great, I did not have to do anything. All the debris was taken out and placed in his vehicle and taken away from premises. We are totally happy with our purchase. From a unusable tub to a safety therapeutic walk-in. How sweet it is! Services Bathtub installation
D
Doug Bourassa
Great company to deal with. Srephanie, our sales professional, was pleasant and thorough. Good quote, better when involved Manager. NO PRESSURE, signed agreement when we were ready! Zabrena, Alan, Taylor & Nicole were fantastic scheduling and excellent customer service. James and his installation crew were professional, knowledgeable and courteous. Excellent customer experience from start to finish! Services Bathtub installation
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