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About Firestone Complete Auto Care
Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Fort Smith, AR located at 4901 Rogers Ave. From tire sales to maintenance and repairs, we offer comprehensive solutions for every make and model....
read moreAbout Firestone Complete Auto Care
Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Fort Smith, AR located at 4901 Rogers Ave. From tire sales to maintenance and repairs, we offer comprehensive solutions for every make and model....
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Reviews
(3) Reviews for this company
1 Stars
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3 Stars
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4 Stars
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5 Stars
(3)
B
becca clark
Friday was a difficult day for Firestone—there were several miscommunications between the tech on call and the team about what was going on with my vehicle. I had missed an important doctor’s appointment because the radiator hose had a hole in it. When the vehicle was driven again on Sunday, the clamp came off and the radiator blew.When the staff at Firestone heard about what had happened, they didn’t hesitate to make things right. Not only did they replace the radiator, but the tech on staff personally gave us a ride home while they kept the car overnight to finish repairs by Monday. They fixed the problem at no cost to us, and that kind of integrity and kindness is rare these days.Despite the rough start, Firestone truly went above and beyond to make things right. I’m very grateful for their compassion, professionalism, and the way they took care of the situation. It turned a stressful experience into one that restored my faith in great customer service.
A
Alan Lee
After having a flat tire while picking up supplies today, we stopped at 3 tire shops before stopping at firestone in Fort Smith and they were the only one that got us in right away with great customer service! We even called 2 of the other shops closer before we made the trip to their shop to make sure they could get us in immediately, after assuring us they could we made the trip to their shop just to be told we had at least an hour wait before they could even get started on our flat. So we went to firestone and they got us taken care of immediately. Awesome job guys! Thank you all and God Bless!ServicesTires
A
alex cochran
I had driven from Russellville in my rollback . Although they were not able to work on my tires they gladly aired me up and got me on my way! Great service.
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Reviews
(3) Reviews for this company
1 Stars
(0)
2 Stars
(0)
3 Stars
(0)
4 Stars
(0)
5 Stars
(3)
A
alex cochran
I had driven from Russellville in my rollback . Although they were not able to work on my tires they gladly aired me up and got me on my way! Great service.
A
Alan Lee
After having a flat tire while picking up supplies today, we stopped at 3 tire shops before stopping at firestone in Fort Smith and they were the only one that got us in right away with great customer service! We even called 2 of the other shops closer before we made the trip to their shop to make sure they could get us in immediately, after assuring us they could we made the trip to their shop just to be told we had at least an hour wait before they could even get started on our flat. So we went to firestone and they got us taken care of immediately. Awesome job guys! Thank you all and God Bless!ServicesTires
B
becca clark
Friday was a difficult day for Firestone—there were several miscommunications between the tech on call and the team about what was going on with my vehicle. I had missed an important doctor’s appointment because the radiator hose had a hole in it. When the vehicle was driven again on Sunday, the clamp came off and the radiator blew.When the staff at Firestone heard about what had happened, they didn’t hesitate to make things right. Not only did they replace the radiator, but the tech on staff personally gave us a ride home while they kept the car overnight to finish repairs by Monday. They fixed the problem at no cost to us, and that kind of integrity and kindness is rare these days.Despite the rough start, Firestone truly went above and beyond to make things right. I’m very grateful for their compassion, professionalism, and the way they took care of the situation. It turned a stressful experience into one that restored my faith in great customer service.
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