Day Spas in West Midlands, England | Lush Spa Birmingham
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Lush Spa Birmingham

143-144 New St, Birmingham B2 4NY, United Kingdom

A+ Grade

What People love about this company

Oakley Kennedy

Review

I had my first Lush spa treatment today with Becca. She was absolutely lovely, made me feel at ease, she was a great mix of personable with professional. The spa area is...

read more

Tilly Lin

Review

I came in just to look around but Hannah was so nice! She offered to use the massage bars on me, we had such a nice conversation and it was so relaxing. She was so good w...

read more

D J.S

Review

Had such a great experience at Lush! Huge thank you to Brinja, who was incredibly helpful and knowledgeable. She took the time to help us pick the products I needed, expl...

read more

About Lush Spa Birmingham

We want everyone to have a comfortable and enjoyable visit to our shop. Here’s what you can expect when you visit us: Our shop is located at pavemnt level on a busy high street. Our entrance is step-free but does have a very small metal lip in the door way (still accessible for pushchairs/wheel chairs) Our shop has an open...

read more

About Lush Spa Birmingham

We want everyone to have a comfortable and enjoyable visit to our shop. Here’s what you can expect when you visit us: Our shop is located at pavemnt level on a busy high street. Our entrance is step-free but does have a very small metal lip in the door way (still accessible for pushchairs/wheel chairs) Our shop has an open...

read more

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Reviews

(3) Reviews for this company

1 Stars

0%

(0)

2 Stars

0%

(0)

3 Stars

0%

(0)

4 Stars

0%

(0)

5 Stars

100%

(3)

Avg Rating:

Quality of Service:

5

Response time:

5

Behavior:

5

D

D J.S

Had such a great experience at Lush! Huge thank you to Brinja, who was incredibly helpful and knowledgeable. She took the time to help us pick the products I needed, explained how to use them, and also introduced me to some new ones I hadn’t tried before. I really appreciated her recommendations and the samples she sent to me to test at home. Amazing customer service — made the whole experience enjoyable. I’ll definitely be back!


T

Tilly Lin

I came in just to look around but Hannah was so nice! She offered to use the massage bars on me, we had such a nice conversation and it was so relaxing. She was so good with my niece and she had such a great time, playing with the bath bomb. I ended up buying coconut drench and soft coeur! She even gave me a tour around the spa which I had no idea they had which I'll definitely be booking soon! Hannah's customer service was 10/10, she's so good with kids🥰


O

Oakley Kennedy

I had my first Lush spa treatment today with Becca. She was absolutely lovely, made me feel at ease, she was a great mix of personable with professional. The spa area is very pretty and calm, there is a well stocked bathroom for before and after your treatment, and after I was given a cup of tea with oat milk and some biscuits. I chose the good hour treatment, and as someone with fibromyalgia, I was both excited and nervous as it is a deep tissue massage. However, they tailored it to me, avoiding my pain points/lessening pressure in those areas, and targeting the areas that I chose. There was also a choice of more calming music vs a more energetic mix, I went with the calmer one, and it was a nice mix of sea shanties and seaside-esque ambient sounds. The room was lovely and dim, and the bed was heated. I could choose one of 6 massage bars, and I chose magik (my favourite). I also loved the use of the cold jelly discs to soothe the targeted areas after working a knot out. Becca checke


Photos

Reviews

(3) Reviews for this company

1 Stars

0%

(0)

2 Stars

0%

(0)

3 Stars

0%

(0)

4 Stars

0%

(0)

5 Stars

100%

(3)

Avg Rating:

Quality of Service:

5

Response time:

5

Behavior:

5


O

Oakley Kennedy

I had my first Lush spa treatment today with Becca. She was absolutely lovely, made me feel at ease, she was a great mix of personable with professional. The spa area is very pretty and calm, there is a well stocked bathroom for before and after your treatment, and after I was given a cup of tea with oat milk and some biscuits. I chose the good hour treatment, and as someone with fibromyalgia, I was both excited and nervous as it is a deep tissue massage. However, they tailored it to me, avoiding my pain points/lessening pressure in those areas, and targeting the areas that I chose. There was also a choice of more calming music vs a more energetic mix, I went with the calmer one, and it was a nice mix of sea shanties and seaside-esque ambient sounds. The room was lovely and dim, and the bed was heated. I could choose one of 6 massage bars, and I chose magik (my favourite). I also loved the use of the cold jelly discs to soothe the targeted areas after working a knot out. Becca checke


T

Tilly Lin

I came in just to look around but Hannah was so nice! She offered to use the massage bars on me, we had such a nice conversation and it was so relaxing. She was so good with my niece and she had such a great time, playing with the bath bomb. I ended up buying coconut drench and soft coeur! She even gave me a tour around the spa which I had no idea they had which I'll definitely be booking soon! Hannah's customer service was 10/10, she's so good with kids🥰


D

D J.S

Had such a great experience at Lush! Huge thank you to Brinja, who was incredibly helpful and knowledgeable. She took the time to help us pick the products I needed, explained how to use them, and also introduced me to some new ones I hadn’t tried before. I really appreciated her recommendations and the samples she sent to me to test at home. Amazing customer service — made the whole experience enjoyable. I’ll definitely be back!


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