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HR Services Administrator
Kforce Inc
Newport Beach, CA
Responsibilities Act as the first point of contact by responding to employee HR-related inquiries through Workday Help, ensuring alignment w...
$31.00 – $33.00/hr Apply Now
Director of Graphic Design
YMCA
Newport News, VA
Imagine being part of one of the most respected human services organizations in the world—a place where your work positively influences the li...
Pay not listed Apply Now
Real Estate Sales Agent
Garrett Realty Partners
Newport News, VA
Elevate Your Real Estate Career with Garrett Realty Partners! Join the thriving team at Garrett Realty Partners, where our dynamic growth is ...
Pay not listed Apply Now
Real Estate Agent
Garrett Realty Partners
Newport News, VA
Passionate about Real Estate? Do you want to work in a high-energy, dynamic environment? Ready to connect with clients and change their lives?...
$50k – $200k/year Apply Now
Real Estate Agent Newport News
1st Class Real Estate
Newport News, VA
Company Description Changing Lives and Selling a Few Homes Along the Way… Every day, our company will serve our sellers, buyers, and agents ...
Pay not listed Apply Now
Newly Licensed Real Estate Agent
Garrett Realty Partners
Newport News, VA
Elevate Your Real Estate Career with the Leading Team in Hampton Roads! At Garrett Realty Partners , we are not just participants in the real...
Pay not listed Apply Now
Real Estate Agent
Garrett Realty Partners
Newport News, VA
Passionate about Real Estate? Do you want to work in a high-energy, dynamic environment? Ready to connect with clients and change their lives?...
$50k – $200k/year Apply Now
Real Estate Sales Agent
Garrett Realty Partners
Newport News, VA
Elevate Your Real Estate Career with Garrett Realty Partners! Join the thriving team at Garrett Realty Partners, where our dynamic growth is ...
Pay not listed Apply Now
Real Estate Agent Newport News
1st Class Real Estate
Newport News, VA
Company Description Changing Lives and Selling a Few Homes Along the Way… Every day, our company will serve our sellers, buyers, and agents ...
Pay not listed Apply Now
Newly Licensed Real Estate Agent
Garrett Realty Partners
Newport News, VA
Elevate Your Real Estate Career with the Leading Team in Hampton Roads! At Garrett Realty Partners , we are not just participants in the real...
Pay not listed Apply Now
HR Services Administrator

Responsibilities Act as the first point of contact by responding to employee HR-related inquiries through Workday Help, ensuring alignment with established service level agreements (SLAs)...

$31.00 – $33.00/hr Apply Now

Responsibilities
  • Act as the first point of contact by responding to employee HR-related inquiries through Workday Help, ensuring alignment with established service level agreements (SLAs)
  • Provide accurate and timely support across a range of HR topics, including benefits, time off, payroll, compensation, Workday navigation, and basic troubleshooting
  • Track, document, and manage all cases within Workday Help, ensuring completeness and timely resolution
  • Escalate Tier 2 inquiries to the appropriate HR teams with clear documentation and smooth handoffs to maintain continuity of service
  • Analyze case data to identify recurring issues and recommend process enhancements that improve efficiency and the overall employee experience
  • Serve as the initial point of contact for HR-related inquiries received via voicemail (Benefits, AskHR, and Employment Verification), digital mail, and physical mail
  • Complete assigned Workday inbox tasks such as Create Position, Legal Name Change Approvals, Memorial Contributions, and other routine actions
  • Contribute to the creation and maintenance of employee-facing content and Help Articles, using case trends to promote self-service and improve the employee experience
  • Establish strong working relationships with HRIS, HR Business Partners, Benefits, Payroll, Compensation, and other HR teams through timely and accurate task execution
  • Use established reports to audit data entries and business processes in Workday, identifying and correcting discrepancies to maintain data integrity
  • Assist with audit preparation and reporting tasks to ensure data accuracy and compliance with internal controls and regulatory requirements
  • Support compliance activities such as I-9 reverifications and labor law poster distribution
  • Respond to employment verification requests from vendors, employees, and unemployment agencies in a timely and accurate manner
Requirements
  • Bachelor's degree in Human Resources, Business, or a related field - or equivalent combination of education and relevant experience
  • 2-4 years of experience in Human Resources, preferably in a Shared Services role
  • Proficient in Microsoft Office Suite
  • Experience with HRIS platforms, preferably Workday, with strong technical skills and willingness to learn new applications
  • Familiarity with case management systems such as Workday Help, ServiceNow, or similar platforms is preferred
  • Solid understanding of general HR processes, employment regulations, and compliance requirements
What We Offer
  • Comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees
  • Salaried personnel receive paid time off
  • Hourly employees are not eligible for paid time off unless required by law
  • Hourly employees on a Service Contract Act project are eligible for paid sick leave
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