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Vice President of Customer Success
Sanderson King
New York, us
About this job VP of Customer Success \ High-Growth HealthTech (NYC / Boston) Job overview Sanderson King's Technology Practice is pr...
$220k – $320k/year Apply Now
Director of Finance And Operations
Aprio Talent Solutions
Atlanta, us
Position Overview Financial Planning & Analysis (FP&A) Accounting & Financial Operations M&A Support Human Resources Oversight People Leader...
$125k – $135k/year Apply Now
CFO - Life Insurance industry
Oliver James
New York, NY
Position Overview Chief Financial Officer (CFO) role responsible for building and leading the finance function in an annuity platform. ...
$400k – $600k/year Apply Now
Chief Operating Officer
firstPRO, Inc
Boston, MA
Position Overview The Chief Operating Officer (COO) oversees the firm's corporate and client operations under the direction of the Execu...
$275k – $400k/year Apply Now
Special Agent: Accounting/Finance Background
Federal Bureau of Investigation (FBI)
Greater Philadelphia, us
Job overview ++The position advertised has been exempted from the federal civilian hiring freeze.++ What you'll do Plan and conduct inv...
$103k – $133k/year Apply Now
Special Agent: Accounting/Finance Background
Federal Bureau of Investigation (FBI)
Columbus, Ohio Metropolitan Area
Position Overview Use your accounting background to become an FBI special agent. Transition from finance to special agent for upskilling and...
$103k – $133k/year Apply Now
Special Agent: Accounting/Finance Background
Federal Bureau of Investigation (FBI)
Hampton Roads, Virginia Metropolitan Area
Use your accounting background to become an FBI special agent! The transition from finance to special agent is more than a career mo...
$103k – $133k/year Apply Now
Special Agent: Accounting/Finance Background
Federal Bureau of Investigation (FBI)
Atlanta, us
Use your accounting background to become an FBI special agent! The transition from finance to special agent is more than a career mo...
$103k – $133k/year Apply Now
Special Agent: Accounting/Finance Background
Federal Bureau of Investigation (FBI)
Greater Pittsburgh, us
Use your accounting background to become an FBI special agent! The transition from finance to special agent is more than a career mo...
$103k – $133k/year Apply Now
Special Agent: Accounting/Finance Background
Federal Bureau of Investigation (FBI)
Greater Milwaukee, us
Use your accounting background to become an FBI special agent! The transition from finance to special agent is more than a career mo...
$103k – $133k/year Apply Now
Vice President of Customer Success

About this job VP of Customer Success \ High-Growth HealthTech (NYC / Boston) Job overview Sanderson King's Technology Practice is proud to be supporting a high-growth HealthTech fi...

$220k – $320k/year Apply Now

About this job
  • VP of Customer Success \
  • High-Growth HealthTech (NYC / Boston)
Job overview

Sanderson King's Technology Practice is proud to be supporting a high-growth HealthTech firm, via recommendation, on a critical leadership appointment.

What you'll do
  • taking ownership of Customer Success and Account Management, unifying them into a single high-performing post-sales engine. Reporting directly to the CEO, you will play a pivotal role in shaping the next phase of growth.

Key Responsibilities
Own Net Revenue Retention (NRR) end-to-end, including renewals, expansion, and forecasting
Build and scale a unified CS & AM function
Design and launch a scalable SMB customer motion alongside an established enterprise model
Lead the full customer lifecycle: onboarding, adoption, retention, and growth
Implement tooling, processes, and AI-driven efficiencies across the function
Act as the voice of the customer at leadership level
What We're Looking For
10 years' experience in Customer Success / post-sales leadership within high-growth SaaS
Proven ownership of revenue metrics (NRR, expansion, retention)
Experience across both SMB and enterprise customer segments
Background in scaling businesses in the $20M--$100M ARR range
Exposure to multi-product platforms (e.g. Toast, Klaviyo or similar)
Highly commercial, analytical, and decisive leadership style
Comfortable operating in fast-paced, ambiguous environments
The Business
AI-led HealthTech platform transforming clinical decision-making
Series B funded with significant recent growth
Scaling rapidly across both product and customer base
Strong leadership team and investor backing
Package
Base: $220k--$270k
OTE: $325k--$350k
Competitive equity
Hybrid (NYC or Boston) / (if NYC based, we require a monthly trip to Boston as part of your commitment)

What we're looking for
  • 10 years' experience in Customer Success / post-sales leadership within high-growth SaaS
  • Proven ownership of revenue metrics (NRR, expansion, retention)
  • Experience across both SMB and enterprise customer segments
  • Background in scaling businesses in the $20M--$100M ARR range
  • Exposure to multi-product platforms (e.g. Toast, Klaviyo or similar)
  • Highly commercial, analytical, and decisive leadership style
  • Comfortable operating in fast-paced, ambiguous environments
  • The Business
  • AI-led HealthTech platform transforming clinical decision-making
  • Series B funded with significant recent growth
  • Scaling rapidly across both product and customer base
  • Strong leadership team and investor backing
  • Package
  • Base: $220k--$270k
  • OTE: $325k--$350k
  • Competitive equity
  • Hybrid (NYC or Boston) / (if NYC based, we require a monthly trip to Boston as part of your commitment)
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