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Medical Office / Patient Experience Leader - Luxury Healthcare Clinic
Serenity AG
Beverly Hills, CA
On-site Healthcare Full time Posted 1 week ago
$24.00 – $35.00/hr Apply Now
ORIGINAL JOB LISTING

Medical Office / Patient Experience Leader - Luxury Healthcare Clinic

Serenity AG
Beverly Hills, CA
On Site
Posted 1 week ago
$24 - $35/hr

This job is currently accepting applications. Review the details and apply today.

About this role

About The Clinic We partner with a boutique psychiatry practice in Beverly Hills specializing in advanced treatments for depression and related conditions. Unlike traditional high-volume medical offices, our clinic sees a small number of patients each day. Each visit lasts several hours, allowing us to provide an amazing, personalized treatment experience to every patient. Our environment is intentionally designed to feel more like a wellness sanctuary than a typical medical office. The quality of the patient experience is central to our mission. The Patient Experience Specialist plays a critical role in ensuring...

Responsibilities

  • Patient Experience & Hospitality
  • Enable amazing patient experiences every time they visit the clinic.
  • Greet each patient warmly and help create a calm, welcoming atmosphere.
  • Engage in comfortable dialogue with each patient to help them feel comfortable and foster a warm bond.
  • Get to know each patient's preferences to provide a personalized experience.
  • Maintain the clinic's calm and beautiful environment.
  • Ensure rooms are restored and remain spotless after each patient departs.
  • Clinical Support

Required Skills & Experience

  • Each visit lasts several hours, allowing us to provide an amazing, personalized treatment experience to every patient.
  • The quality of the patient experience is central to our mission.
  • Position Overview The Patient Experience Specialist plays a critical role in ensuring patients feel comfortable, supported, and cared for throughout their time in the cli...
  • Key Responsibilities Patient Experience & Hospitality Enable amazing patient experiences every time they visit the clinic.
  • Get to know each patient's preferences to provide a personalized experience.
  • Naturally attentive to detail.
  • Preferred Backgrounds Experience providing high-touch, service-oriented client experiences is particularly valuable in this upscale clinic setting.
  • Benefits Compensation: $24 - $35 per hour based on experience and qualifications.

Benefits

  • Compensation: $24 - $35 per hour based on experience and qualifications.
  • Medical, Dental, and Vision Insurance.
  • Paid holidays, vacation, and sick time.
  • Flex Spending Account (FSA).
  • 401K Retirement savings plan with 6% match.
  • Employee Assistance Program.

Environment

Unlike traditional high-volume medical offices, our clinic sees a small number of patients each day. Our environment is intentionally designed to feel more like a wellness sanctuary than a typical medical office. Maintain the clinic's calm and beautiful environment. Comfortable working within a small, quiet team environment.

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